Travel Experience Coordinator
4 semanas atrás
Company Overview
Buscojobs Portugal is a multinational organization dedicated to delivering exceptional sales and customer service solutions. With a presence in Lisbon, our company prioritizes the growth and well-being of its employees, fostering a diverse international team from over 80 nationalities worldwide.
Salary
We offer a competitive yearly contract with renewable options, including full-time working hours (40h/week) on rotating shifts. The salary conditions are as follows:
- Including free accommodation (shared flat, all bills included): €1214 gross/month
- For international candidates:
- Reimbursement of initial flight expenses
- Airport pick up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help in paperwork, opening bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company
Job Description
As an International Trip Planner, you will be responsible for:
- Assisting clients via inbound calls in the after-sales process by answering inquiries regarding planned events and trips.
- Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations).
- Helping in booking experiences and activities.
- Advising on the place of experience and pick-up.
- Being responsible for booking changes, cancellations, and refunds.
Required Skills and Qualifications
To succeed in this role, you should have:
- A native level of German and a good level of English.
- Enthusiasm about traveling and the tourism industry.
- Knowledge of the value and impact that a good customer experience can create.
- An attentive listener, comfortable, and skilled at communicating with people.
- Energetic, innovative, and working proactively at a fast pace.
- Excitement about intercultural communication and the expatriate lifestyle.
- Living in or willing to relocate to Portugal for an international career and life experience.
- A valid Portuguese work permit (required).
Benefits
Type of contract: Yearly contract, renewable.
Working hours: Full-time (40h/week) on rotating shifts.
Others
Located in Lisbon, you will find a company that takes care of you from career development, language skills, and accommodation to social integration.
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