Travel Experience Coordinator

4 semanas atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Company Overview

Buscojobs Portugal is a multinational organization dedicated to delivering exceptional sales and customer service solutions. With a presence in Lisbon, our company prioritizes the growth and well-being of its employees, fostering a diverse international team from over 80 nationalities worldwide.

 

Salary

We offer a competitive yearly contract with renewable options, including full-time working hours (40h/week) on rotating shifts. The salary conditions are as follows:

  • Including free accommodation (shared flat, all bills included): €1214 gross/month
  • For international candidates:
    • Reimbursement of initial flight expenses
    • Airport pick up
    • Yearly two-way flight ticket back to your home country (within the EU)
    • Help in paperwork, opening bank account, etc. upon your arrival
    • Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company

 

Job Description

As an International Trip Planner, you will be responsible for:

  • Assisting clients via inbound calls in the after-sales process by answering inquiries regarding planned events and trips.
  • Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations).
  • Helping in booking experiences and activities.
  • Advising on the place of experience and pick-up.
  • Being responsible for booking changes, cancellations, and refunds.

 

Required Skills and Qualifications

To succeed in this role, you should have:

  • A native level of German and a good level of English.
  • Enthusiasm about traveling and the tourism industry.
  • Knowledge of the value and impact that a good customer experience can create.
  • An attentive listener, comfortable, and skilled at communicating with people.
  • Energetic, innovative, and working proactively at a fast pace.
  • Excitement about intercultural communication and the expatriate lifestyle.
  • Living in or willing to relocate to Portugal for an international career and life experience.
  • A valid Portuguese work permit (required).

 

Benefits

Type of contract: Yearly contract, renewable.

Working hours: Full-time (40h/week) on rotating shifts.

 

Others

Located in Lisbon, you will find a company that takes care of you from career development, language skills, and accommodation to social integration.



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