Expert Customer Service Professional for German-Speaking Clients
2 semanas atrás
At Cross Border Talents, we are seeking a highly skilled and experienced customer service professional to join our team in providing top-notch support to our clients who speak German.
We are offering a unique opportunity for a dedicated individual to work remotely as a customer service representative, handling inquiries and resolving issues for our clients in the tourism and travel industry.
The ideal candidate will have a strong background in customer service, with experience working in contact centers or sales, preferably in the tourism or travel-related sectors.
This role involves handling inbound customer queries via phone, email, and chat, providing exceptional service to ensure high levels of customer satisfaction. The successful candidate will also be responsible for processing bookings and sales, troubleshooting, and problem resolution.
To excel in this position, you should possess excellent communication skills in German (C2 level), digital literacy, and problem-solving abilities. You will also need to be a multitasker with high attention to detail and a willingness to learn and adapt to new situations.
In return for your expertise, you can expect a competitive salary of approximately €1,100 per month, paid over 14 months, plus opportunities for sales bonuses up to €120. You will also enjoy full remote work flexibility, including an initial paid training period.
We require applicants to hold a valid EU member state passport, residence permit for Portugal, or certificate of temporary protection for refugees.
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