Medical Customer Service Representative

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative in Lisbon. As a key member of our international team, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities
  • Respond to inbound calls and customer inquiries regarding products to ensure questions are answered and orders placed timely
  • Request and collect updated documentation required by the customer's payer, complete order entry and coordination of product shipment to customers
  • Resolve customer's issues in a timely and empathetic manner
Requirements
  • A native level of Dutch and at least a B2 level of English
  • Knowledge of the value and impact that a good customer experience can create
  • Being an attentive listener, comfortable and skillful at communicating with people
About You
  • You have a drive for excellence and professionalism
  • You are a real team player and committed to your work
  • You are excited about intercultural communication and the expatriate lifestyle
What We Offer

We offer a competitive salary package including:

  • Type of Contract: A fixed-term contract (6 months - 1 year) that is renewable every year
  • Working Hours: Full time on rotating shifts (depending on the project)
  • Training: Intensive training program for new employees
  • Salary: €1040 gross/month including free accommodation or €1298 gross/month excluding accommodation
About Lisbon

Lisbon is a vibrant city with a rich cultural history, offering a unique blend of traditional and modern experiences. From its stunning architecture to its delicious cuisine and friendly locals, Lisbon has something for everyone.



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