Highly Skilled Support Professional

Há 1 mês

Lisboa, Lisboa, Portugal PT002 Mercer (Portugal) Lda Tempo inteiro

Description:

We are seeking a dedicated and highly skilled individual to join our Private Wealth team at PT002 Mercer (Portugal) Lda in Lisbon. This hybrid role requires working at least three days a week in the office, offering a perfect blend of remote work flexibility and in-person collaboration.

As a valued member of our support team, you will work closely with Ireland-based consultants and financial planning teams to coordinate and deliver comprehensive services for our individual clients.

You will be part of a dynamic team supporting consultants in all aspects of pensions consulting and actuarial work on both corporate and trustee clients.

We Count On You To:

  • Provide a full range of support and services to clients to the Private Wealth team, ensuring seamless delivery and exceptional client satisfaction.
  • Support the team in processing new and existing business in a compliant manner, maintaining the highest standards of quality and accuracy.
  • Draft client reports and collate valuations in line with peer review processes, demonstrating attention to detail and analytical skills.
  • Assist with pipeline reporting via online websites and CRM systems, providing timely and accurate information.
  • Daily scanning, filling, and indexing of documentation to our CRM system, ensuring efficient data management and accessibility.
  • Deal with all queries and tasks allocated, responding promptly and professionally to meet deadlines.
  • Interact with 3rd parties and insurance companies, building strong relationships and resolving issues effectively.
  • Ongoing update and maintenance of client details in line with procedures and systems in place, ensuring data integrity and consistency.
  • Process claims – retirement, death, or disability – efficiently and accurately, adhering to company policies and guidelines.
  • Adhere to company policies, procedures, and controls to ensure delivery of excellent service, upholding the company's reputation and values.
  • Support the Team Leader and Division Manager with ongoing and future projects, contributing your expertise and insights.
  • Maintain our CRM database in line with procedures, ensuring accurate and up-to-date information.
  • Perform other ad-hoc duties and assistance with projects as required, demonstrating adaptability and a willingness to learn.

What You Need To Have:

  • Excellent written and spoken English communication skills (C1/C2), enabling effective communication with clients and colleagues.
  • Minimum 1 year's industry experience in a similar role, showcasing your expertise and knowledge.
  • Excellent planning and organizational skills to prioritize and manage a wide variety of ongoing tasks efficiently.
  • Proven team player with a flexible attitude towards work, embracing change and adapting to new challenges.

What Makes You Stand Out:

  • Proven ability to deliver exceptional client service and satisfaction, consistently exceeding expectations.
  • Advanced Microsoft Office skills, facilitating efficient and effective work practices.
  • Good attention to detail is critical, ensuring accuracy and precision in all tasks and responsibilities.

Why Join Our Team:

  • We offer professional development opportunities, interesting work, and supportive leaders, helping you grow and thrive in your career.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

With an estimated annual salary of €45,000 - €55,000, depending on experience, you will have the opportunity to develop your skills and contribute to the success of our Private Wealth team. Marsh McLennan is a global leader in risk, strategy, and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build confidence to thrive through the power of perspective.

  • Highly Skilled IT Support Professional

    3 semanas atrás

    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    We are seeking a highly skilled and experienced IT Application Support Technician to join our team at Phiture.About the Role:Provide exceptional technical support and guidance to internal stakeholders.Collaborate with cross-functional teams to resolve complex technical issues.Maintain and improve existing infrastructure, applications, and...

  • Highly Skilled Administrative Professional

    2 semanas atrás

    Lisboa, Lisboa, Portugal Michael Page Portugal Tempo inteiro

    Job Overview:We are seeking a highly skilled administrative professional to join our team as an Executive Personal Assistant. This role will provide support to the family's daily life, both personally and professionally.About the Role:The selected candidate will be responsible for managing the family's personal and corporate affairs, including diary...

  • Highly Skilled Technical Support Professional

    4 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about technical products and possess exceptional communication skills? We are seeking a highly skilled Technical Support professional to join our team in Lisbon, Portugal.About the Role:Provide top-notch customer service and technical support to clientsCreate exceptional value and resolve issues to ensure consistent service qualityYour Day...

  • Highly Skilled IT Professional for Desktop Support

    4 semanas atrás

    Lisboa, Lisboa, Portugal Axiom Technologies Tempo inteiro

    Axiom Technologies is a leading global IT services partner supporting medium to large-scale enterprises. We offer competitive salaries and benefits, allowing our employees to grow professionally in a dynamic work environment.Job Title: High-Level Desktop Support SpecialistEstimated Salary: $60,000 - $80,000 per yearWe are seeking a highly skilled and...

  • Highly Skilled Cobol Professional

    4 semanas atrás

    Lisboa, Lisboa, Portugal Itdsportugal Todos Tempo inteiro

    About the Company: Our client, a global IT leader driving innovation with cutting-edge solutions and services, is seeking a skilled professional to join their team in Lisbon.Job Summary: We are looking for a highly skilled Cobol professional to work on ensuring the quality of requirements within a project, supporting IT specialists, and delivering...

  • Highly Skilled Datastage Professional Wanted

    Há 1 mês

    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Your connection with Aubay begins with a strong foundation in Datastage and ETL technologies, combined with a willingness to learn and grow. We are seeking an experienced professional who can develop innovative solutions in a Linux, Shell, and SQL environment.About UsAubay Portugal is a multinational French company with a presence in Lisbon and Oporto since...

  • Highly Skilled Application Support Expert Wanted

    Há 1 mês

    Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiro

    About Axians PortugalAt Axians, we strive to create an inclusive and collaborative environment where our people can thrive. Our commitment to corporate social responsibility and environmental sustainability is a core aspect of our culture.A Global Project OpportunityWe are seeking a skilled professional to join a national project in the banking sector as an...

  • Highly Skilled Technical Support Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Speakit Tempo inteiro

    We are recruiting a highly skilled Technical Support Specialist to join our team in Portugal. This is a fantastic opportunity for individuals who are passionate about technology and innovation, customer oriented, and have excellent communication and interpersonal skills.**Role Purpose:** Our Technical Support Specialist will provide first-line support for...

  • Highly Skilled Data Infrastructure Specialist

    Há 1 mês

    Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiro

    Job OverviewWe are looking for a highly skilled professional to work as a Data Center Engineer in a project with a global leader in networking and cybersecurity solutions.

  • Highly Skilled Application Support Specialist

    4 semanas atrás

    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    About UsAt Axians, we strive to create an inclusive and collaborative environment for our employees. Our company culture is built on the principles of social responsibility and environmental stewardship.Career OpportunitiesWe are currently seeking a skilled Application Support Analyst to join our team in the banking sector. As an Application Support Analyst,...

  • Highly Skilled IT Support Professional Wanted

    Há 7 dias

    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Company Overview: Phiture is partnering with a leading platform that specializes in integrated network and digital solutions for the hospitality industry. With a unique focus on high-speed internet access, entertainment systems, and converged network solutions, this company is committed to enhancing guest experiences through seamless connectivity and digital...

  • Highly Skilled Technical Support Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Noesis Tempo inteiro

    Noesis is a leading organization seeking a dedicated Technical Support Specialist to join its team. In this role, you will have the opportunity to work on a wide range of information systems and applications, utilizing your exceptional troubleshooting skills to provide top-notch support.About Noesis: We are a forward-thinking organization that values...

  • Highly Skilled Desktop Support Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal N Consulting Limited Tempo inteiro

    Job Description at N Consulting LimitedOur company, a leading organization in the technology sector, is seeking a highly skilled Desktop Support Engineer to join their team on an ongoing contract basis. This role will involve providing essential IT support to a large user community on our Singapore campus, as well as deploying new technologies to enhance...

  • Highly Skilled Technical Support Specialist

    Há 1 mês

    Lisboa, Lisboa, Portugal WTW Tempo inteiro

    About UsWTW is a global leader in advisory, broking and solutions, empowering clients worldwide to turn risk into growth. With a rich history dating back to 1828, WTW has evolved through the ages, from the Titanic ship to the Moon Buggy.Our Lisbon-based Regional Delivery Hub is home to a talented team of 175 professionals delivering operational excellence...

  • Highly Skilled IT Support Specialist

    Há 3 dias

    Lisboa, Lisboa, Portugal Alter Solutions Group Tempo inteiro

    Job Description:Application Support EngineerAlter Solutions Group is seeking a highly skilled Application Support Engineer to join their team in Portugal. This role will be integrated with the IT Finance Department and will be responsible for ensuring the smooth operation of various applications.Key Responsibilities:Ensure optimal performance and operational...

  • Highly Skilled Kubernetes Professional Wanted for Agap2IT

    3 semanas atrás

    Lisboa, Lisboa, Portugal Agap2It Tempo inteiro

    Founded in 2005, Agap2IT is a European organization that excels in the field of Information Systems, Science, and Technology. With its ability to operate globally, combined with the team's extensive experience and technical know-how, the company delivers excellence in responding to challenging projects. The agapian spirit and values such as human...

  • Highly Skilled German Language Customer Support Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job Title: Highly Skilled German Language Customer Support SpecialistAbout the JobWe are seeking a highly skilled German language customer support specialist to join our team in Lisbon. This is an exciting opportunity for someone who speaks fluent German and has excellent communication skills to provide top-notch customer service.ResponsibilitiesRespond...

  • Highly Skilled Microsoft Technical Support Specialist

    4 semanas atrás

    Lisboa, Lisboa, Portugal Hartmann Recruitment Tempo inteiro

    Hartmann Recruitment is seeking a highly skilled Technical Support Specialist to join our team in Lisbon. As a key member of our support team, you will be responsible for providing exceptional technical support to Microsoft enterprise customers, resolving issues related to Office 365, Microsoft Teams, and Azure Active Directory.We are looking for a talented...

  • Highly Skilled Finnish Customer Support Specialist for Nikon

    Há 6 dias

    Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    About the Role: We are seeking a highly skilled Finnish customer support specialist to join our team at Sitel Corp. in Lisbon, Portugal. The ideal candidate will be responsible for providing exceptional customer service and support to clients via phone and email.Company Overview: Nikon is one of the world's leading suppliers of products and solutions based...

  • Highly Skilled Italian-English Credit Risk Professional

    2 semanas atrás

    Lisboa, Lisboa, Portugal Ttec Tempo inteiro

    We are committed to delivering exceptional customer experiences, and as a highly skilled Italian-English Credit Risk Analyst, you will play a crucial role in achieving this goal.As a remote-based professional working in Poland, you will be responsible for resolving escalated or complex calls from customers while ensuring their peace of mind. This involves...