Dedicated German Customer Service Specialist Wanted

Há 2 dias


Porto, Porto, Portugal CBT Tempo inteiro
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a German-speaking Customer Advisor in Porto, Portugal. As a key member of our global team, you will play a vital role in delivering exceptional service to our customers.

About the Role:

  • The primary responsibility of this position is to provide top-notch customer support via phone, email, and live chat.
  • You will be the first point of contact for our German-speaking customers, ensuring they receive accurate and helpful information about our web services.
  • A strong understanding of our web services is essential for success in this role.

Key Skills and Qualifications:

  • Fluency in German and intermediate English (B2) are required for effective communication with customers.
  • Prior experience in customer service is advantageous but not necessary. We value a positive attitude and willingness to learn.
  • Skill highlights include:
    • Excellent communication skills in both German and English.
    • Problem-solving abilities to troubleshoot customer issues efficiently.
    • Customer-oriented approach to providing outstanding service and fostering long-term relationships.
    • Adaptability in a fast-paced environment and willingness to take on new challenges.
    • Strong teamwork skills to collaborate with colleagues to achieve shared goals.

Benefits and Perks:

  • A competitive salary commensurate with your skills and experience, with performance-based bonuses.
  • Relocation package available for candidates relocating from abroad, including flight tickets and accommodation support.
  • Comprehensive health and life insurance coverage starting on day one.
  • Daily meal allowance to support your food expenses.


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