Dedicated German Customer Service Specialist Wanted
Há 2 dias
We are seeking a highly motivated and customer-focused individual to join our team as a German-speaking Customer Advisor in Porto, Portugal. As a key member of our global team, you will play a vital role in delivering exceptional service to our customers.
About the Role:
- The primary responsibility of this position is to provide top-notch customer support via phone, email, and live chat.
- You will be the first point of contact for our German-speaking customers, ensuring they receive accurate and helpful information about our web services.
- A strong understanding of our web services is essential for success in this role.
Key Skills and Qualifications:
- Fluency in German and intermediate English (B2) are required for effective communication with customers.
- Prior experience in customer service is advantageous but not necessary. We value a positive attitude and willingness to learn.
- Skill highlights include:
- Excellent communication skills in both German and English.
- Problem-solving abilities to troubleshoot customer issues efficiently.
- Customer-oriented approach to providing outstanding service and fostering long-term relationships.
- Adaptability in a fast-paced environment and willingness to take on new challenges.
- Strong teamwork skills to collaborate with colleagues to achieve shared goals.
Benefits and Perks:
- A competitive salary commensurate with your skills and experience, with performance-based bonuses.
- Relocation package available for candidates relocating from abroad, including flight tickets and accommodation support.
- Comprehensive health and life insurance coverage starting on day one.
- Daily meal allowance to support your food expenses.
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