Customer Engagement Representative
Há 1 mês
About the Role: We are seeking a talented Customer Relations Specialist to join our team in Sofia, Bulgaria. As a key member of our customer experience team, you will be responsible for delivering exceptional customer service to our clients.
Responsibilities: In this role, you will be handling customer inquiries via phone, email, and chat. You will also be responsible for resolving customer issues, escalating complex cases, and providing solutions that meet or exceed customer expectations.
Requirements: To succeed in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should also be proficient in both French and English.
What We Offer: As a Customer Relations Specialist, you will have the opportunity to work with a dynamic team, develop your skills and knowledge, and contribute to the success of our business. We offer a competitive salary, bonus structure, and comprehensive benefits package, including private health insurance, dental plan, and eye care reimbursements.
About TTEC: TTEC is a leading provider of customer experience technology and services. Our mission is to deliver exceptional customer experiences that drive business results. We are proud to be an equal opportunity employer and value diversity and inclusion in the workplace.
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