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Italian Customer Service Representative
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We are looking for a highly motivated and enthusiastic individual to join our team as an Italian Customer Advisor at Apply2Day in Greece. This is a unique opportunity to work remotely or on-site, enjoy flexible hours, and thrive in a fast-paced environment.
About the Role:- Manage incoming calls and provide exceptional customer service to our clients.
- Identify and assess customers' needs to achieve satisfaction and build strong relationships through open and interactive communication.
- Provide accurate, valid, and complete information by using the methods/tools and keep records of customer interaction, processing customer accounts, and filing documents.
- Follow communication procedures, guidelines, and policies to ensure seamless interactions with customers.
At Apply2Day, we value our employees and offer a competitive remuneration package, including 14 salaries per year, extra bonus depending on performance appraisal, healthcare benefits, and numerous other discounts. We also cover relocation costs for candidates outside Greece.
Living in Greece offers a great work-life balance, delicious food, and a strong community vibe that makes every day feel like a mini vacation. If you're into culture, you'll love the epic mix of ancient history and modern living. Our office view is simply amazing
Requirements:- Native or near-native Italian language (C1-C2) and very good command of English language (B2).
- Good MS Office skills and strong phone contact handling skills, active listening, excellent communication and presentation skills, and customer orientation.
- Ability to multi-task, prioritize, and manage time effectively.
We offer a competitive salary of approximately €35,000 - €45,000 per year, depending on experience, plus additional benefits such as health insurance, retirement plans, and paid time off.
