Scale Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Cisco Tempo inteiro
Global Scale Specialist

Cisco is seeking a highly skilled Global Scale Specialist to join our team. As a key member of our organization, you will be responsible for driving customer adoption and ensuring the success of our customers' digital experiences.

Key Responsibilities:
  • Develop and execute strategies to drive customer adoption and growth
  • Collaborate with cross-functional teams to ensure seamless customer onboarding and support
  • Provide regular reporting and insights to stakeholders on customer health and utilization
  • Build and maintain strong relationships with customers and partners
  • Identify and address customer pain points and areas for improvement
Requirements:
  • 3+ years of experience in a customer-facing role, preferably in a cloud or digital services environment
  • Excellent communication and problem-solving skills
  • Strong proficiency in written and verbal English
  • Ability to work with various business units and stakeholders
  • Proficiency with CRM tools (Salesforce, Gainsight, etc.)

Cisco is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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