Scale Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Cisco Systems, Inc. Tempo inteiro
Job Title: Global Scale Specialist

Cisco Systems, Inc. is seeking a highly skilled Global Scale Specialist to join our team. As a Global Scale Specialist, you will be responsible for leading a portfolio of high-volume customers and driving adoption through one-on-one and one-on-many customer engagements.

Key Responsibilities:
  • Ensure customer success by measuring adoption and health scores
  • Communicate objectives and deliver solutions in a timely manner
  • Provide regular reporting on customer health and utilization
  • Develop long-term relationships with customers and become a trusted advisor
  • Forecast and track key account metrics
  • Assist with high-severity requests or issue escalations
Requirements:
  • At least 3 years of experience in a customer-facing role
  • Excellent communication and problem-solving skills
  • Strong proficiency in written and verbal English
  • Proven background in lead generation and prospecting
  • Ability to work with various business units
  • Proficiency with CRM tools

Cisco Systems, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.


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