Scale Specialist
2 semanas atrás
Cisco Systems, Inc. is seeking a highly skilled Global Scale Specialist to join our team. As a key member of our organization, you will be responsible for driving customer adoption and success across our global customer base.
Key Responsibilities:- Ensure customer success by driving adoption and health scores
- Communicate objectives and deliver timely solutions
- Provide regular reporting on customer health and utilization
- Develop long-term relationships with customers and partners
- Forecast and track key account metrics
- Assist with high-severity requests or issue escalations
- At least 3 years of experience in customer success or a related field
- Excellent communication and problem-solving skills
- Strong proficiency in written and verbal English
- Proven background in lead generation and prospecting
- Ability to work with various business units
- Proficiency with CRM tools
Cisco Systems, Inc. is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and results-driven individual with a passion for customer success, we encourage you to apply for this exciting opportunity.
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