Scale Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Cisco Systems, Inc. Tempo inteiro
Global Scale Specialist

Cisco Systems, Inc. is seeking a highly skilled Global Scale Specialist to join our team. As a key member of our organization, you will be responsible for driving customer adoption and success across our global customer base.

Key Responsibilities:
  • Ensure customer success by driving adoption and health scores
  • Communicate objectives and deliver timely solutions
  • Provide regular reporting on customer health and utilization
  • Develop long-term relationships with customers and partners
  • Forecast and track key account metrics
  • Assist with high-severity requests or issue escalations
Requirements:
  • At least 3 years of experience in customer success or a related field
  • Excellent communication and problem-solving skills
  • Strong proficiency in written and verbal English
  • Proven background in lead generation and prospecting
  • Ability to work with various business units
  • Proficiency with CRM tools

Cisco Systems, Inc. is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and results-driven individual with a passion for customer success, we encourage you to apply for this exciting opportunity.


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