Technical Support Specialist for Italian-speaking Clients

Há 1 mês


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Key Responsibilities:
• Assist clients in Italian across various channels, addressing queries about orders, subscriptions, and invoices.
• Deliver high-quality customer service, consistently meeting client expectations.
• Collaborate with internal departments to resolve customer requests efficiently.
• Maintain up-to-date knowledge of products and services to provide accurate information.

Qualifications:
• Native Italian Speaker with formal speech and exceptional writing skills.
• Minimum 1 year of experience in Customer Service.
• Excellent interpersonal and communication skills, problem-solving abilities, and attention to detail.
• Proficient with digital tools and customer support software.

Benefits:
• Competitive salary package.
• Generous bonuses and health insurance benefits.

Work Environment:
• Dynamic and supportive work environment.
• Flexible work schedule with rotating shifts.



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