Customer Support Representative
Há 1 mês
Job Requirements
Our ideal candidate will have a strong interest in sports and excellent communication skills. They should be able to type quickly and accurately, with the ability to learn new software and tools efficiently. Previous experience in a call center environment is mandatory, and the candidate should be available to work rotational shifts.
Key Responsibilities
- Provide customer assistance via various channels, including incoming calls, live chat, email, and social media.
- Respond to customer issues, inquiries, complaints, and comments in a timely and professional manner.
Benefits
- Base salary: 870€ x 14
- Complexity bonus: 80€ x 11
- Meal allowance: 7.23€ per workday (paid in meal card)
- Health insurance: Available since day 1, with free coverage after 6 months of contract
Work Environment
- Monday to Sunday, 24/7 rotational shifts, including night shifts
- 2 days off per week, rotational schedule
- 40 hours of work per week, 100% on-site
- Workplace: Lisboa
- Contract type: 6 months with possibility of renewal
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