Uzbek and Russian Speaking Customer Experience Professional

4 semanas atrás


Braga, Braga, Portugal Xm Tempo inteiro

About the Role: We are seeking a highly motivated and experienced professional to join our Customer Experience Team at Xm. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to multitask and maintain a high level of organization.

Main Responsibilities:
Handle client inquiries via live chat, email, and telephone with a high level of service.
Perform personal clientele analysis and take actions as required.
Promote available products and services to clients, ensuring excellent relationships are maintained.
Cooperate effectively with other departments as required, contributing to team effort by achieving targeted results.

Requirements:
Degree in a business-related field.
Client handling experience in the financial services sector is a definite plus.
Fluent Russian and Uzbek speaker with excellent oral and written skills in English.
Ability to multitask and maintain a high level of organization.
Outstanding communication and interpersonal skills.
Excellent computer literacy.
Valid work permit required.

What We Offer:
Attractive remuneration package.
Food allowance.
Intellectually stimulating work environment.
Continuous personal development and international training opportunities.

For more information and to submit your online application, please visit our website. All applications will be treated with strict confidentiality.



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