German Speaking Customer Solutions Expert

Há 5 dias


Lisboa, Lisboa, Portugal Blu Selection Spain Tempo inteiro
Customer Solutions Specialist

We are looking for a highly skilled and passionate individual to join our team as a Customer Solutions Specialist in Lisbon. As a key member of our support team, you will be responsible for providing top-notch support to German-speaking clients.

Your primary goal will be to respond to customer inquiries via live chat and phone in a friendly and efficient manner. You will work closely with the support team to stay up-to-date on the latest features and troubleshoot customer issues, providing suitable solutions.

This role involves collaborating with product management and engineering teams to ensure seamless communication and timely issue resolution. Your exceptional interpersonal and communication skills will enable you to build strong relationships with customers and colleagues alike.

About the Role:
  • Provide excellent customer service through live chat and phone support
  • Collaborate with cross-functional teams to resolve customer issues
  • Stay up-to-date on the latest product features and enhancements
  • Analyze and resolve complex customer issues
What We Offer:
  • A competitive salary package (€40,000 - €55,000 per year)
  • A diverse and inclusive work environment
  • Ongoing training and development opportunities
  • A comprehensive benefits package, including health insurance and meal allowance

We are an equal opportunity employer committed to creating an inclusive environment for all employees. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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