Global Customer Experience Associate in Lisbon

Há 6 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

We are seeking a skilled Global Customer Experience Associate to join our team in Lisbon. This role offers a unique opportunity to work with top brands and provide exceptional customer service.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner
  • Identify and resolve customer issues
  • Provide personalized support to ensure high customer satisfaction
  • Record data in our CRM system
  • Collaborate with colleagues to achieve team goals

Requirements:

  • A native level of German and at least a B2 level of English
  • Knowledge of the value of excellent customer experience
  • Excellent communication and listening skills
  • A drive for excellence and professionalism
  • Able to work in a fast-paced environment

What We Offer:

  • A competitive salary of 14,800€ per year (based on a 12-month contract)
  • A performance-based bonus up to 100€ per month
  • Meal vouchers of 7.23€ per workday
  • Reimbursement of transportation costs
  • Private health insurance and dental plan after six months
  • The opportunity to work with some of the biggest brands in the industry
  • A multicultural and international environment
  • Fully paid training and career development opportunities

About Our Company:

We are a global Customer Experience Specialist with over 50,000 employees. Our international hub in Lisbon provides customer service experiences for top brands.



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