Customer Service Representative in Multilingual Environment

3 semanas atrás


Braga, Braga, Portugal Cross Border Talents Tempo inteiro

We are seeking a highly skilled Customer Service Representative to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via phone, email, and chat.

The ideal candidate will possess native fluency in German or French, as well as a good level of English for internal communication. Previous experience in customer support is an advantage, but not required.

In this role, you will be the primary point of contact for customers, handling product-related questions, service inquiries, and account issues with professionalism and courtesy. You will also be responsible for accurately documenting customer interactions and maintaining accurate records.

To excel in this position, you should have excellent communication and problem-solving skills, with the ability to work effectively in a team-oriented environment. Strong attention to detail and organizational skills are also essential.

We offer a competitive salary package, including a base salary of approximately €25,000 - €35,000 per year, depending on experience. In addition to a comprehensive training program, we provide ongoing support and career development opportunities to help you grow professionally.

Join us in Braga and become part of a dynamic and multicultural work environment that offers a unique blend of international culture and professional challenge. As a leading international company, we value diversity and inclusivity, and strive to create a workplace where everyone feels valued and empowered to succeed.

Our benefits package includes:



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