Customer Service Representative

3 semanas atrás


Faro, Portugal Wallenius Wilhelmsen Group Tempo inteiro
Customer Support Officer

At Wallenius Wilhelmsen, we're committed to delivering exceptional customer service and support. As a Customer Support Officer, you'll play a vital role in ensuring our customers receive the highest level of service and support.

Key Responsibilities:
  • Provide timely and effective support to customers via phone and email
  • Ensure customer requirements and expectations are met and exceeded through service level excellence
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Develop and maintain strong relationships with customers, vendors, and other stakeholders
Requirements:
  • 2+ years of customer care experience
  • 2+ years of experience in the maritime and logistics industry (preferred)
  • Fluent in written and spoken English
  • Excellent communication and problem-solving skills
  • Ability to work under pressure and meet deadlines
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a global leader in the maritime and logistics industry

We're an equal opportunity employer committed to diversity, equity, and inclusion. If you're passionate about delivering exceptional customer service and support, we encourage you to apply for this exciting opportunity.



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