French Customer Service Representative in Braga

2 semanas atrás


Braga, Braga, Portugal Cross Border Talents Tempo inteiro

We are looking for a dedicated and enthusiastic Customer Service Representative to join our team at Cross Border Talents. This role will involve delivering exceptional service, assisting customers, documenting interactions, collaborating with team members, and staying informed about products and services to provide accurate information and enhance overall customer satisfaction.

About the Role:

This is a full-time position that requires a strong commitment to providing excellent customer service. As a key member of our support team, you will be responsible for ensuring that all customer inquiries are resolved efficiently and effectively. Your goal will be to build long-term relationships with our clients by being proactive, responsive, and knowledgeable about our products and services.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, or chat
  • Analyze and resolve customer complaints in a timely and professional manner
  • Document all interactions and maintain accurate records
  • Collaborate with internal teams to resolve complex customer issues
  • Stay up-to-date on product knowledge and market trends
About Us:

Cross Border Talents is a leading company specializing in [industry]. Our mission is to provide top-notch customer support to our clients, while fostering a positive and inclusive work environment for our team members.

What We Offer:

We are committed to offering competitive compensation and benefits packages to attract and retain top talent. The estimated annual salary for this role is approximately €35,000 - €45,000, depending on experience. Additionally, we offer comprehensive health insurance, paid time off, and opportunities for career growth and development.



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