Customer Service Liaison

Há 1 mês


Aveiro, Aveiro, Portugal Personalbüro U. Herrmann Tempo inteiro

Immerse yourself in a dynamic role at Personalbüro U. Herrmann, where you'll play a pivotal part in delivering exceptional customer experiences.

Key Responsibilities:

Advise and support healthcare professionals through phone calls, ensuring they make the most of our software; Provide comprehensive training to these professionals via phone, guaranteeing seamless service adoption; Efficiently process email requests, offering prompt and courteous assistance; Answer client inquiries regarding our product, fostering trust and satisfaction.

Collaborative Environment:

You will work closely with our sales, marketing, and product teams to achieve complete customer satisfaction and ensure a cohesive experience.

Your Profile:

We're seeking an individual with strong French language skills (C2 level), English proficiency (B2 level), and experience in customer support – preferably.

Benefits Package:

We offer an attractive remuneration package, commensurate with your experience, skills, and performance; Life insurance coverage; A meal allowance, as well as a transport allowance; Private health insurance for added peace of mind; Relocation benefits include reimbursement of airfare up to €400 (economy class) on the sixth month of your contract and accommodation support for the first year, including a discounted apartment rent of €280 per month.



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