German Speaking User Support Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Talingual Tempo inteiro

Company Overview: At Talingual, we're leading the revolution in video streaming. Our company is driven by innovation and a passion for providing exceptional customer experiences.

Salary: The annual salary for this position is estimated to be between €17,000 - €20,000, offering a competitive compensation package.

Job Description: As a German speaking User Support Advisor, you'll join our multilingual team, providing top-notch multi-channel support to users of our online video sharing platform. Your role will involve guiding customers through different options, troubleshooting technical issues, and answering questions regarding posting videos, password resets, and general customer inquiries.

Required Skills and Qualifications: Fluency in German and a good command of English are essential. Previous experience working in a call centre is desired, as well as eagerness to learn, attention to detail, flexibility, and adaptability in a changing environment. Multi-tasking and the ability to handle multiple chats simultaneously are also crucial.

Benefits: This role offers a relocation bonus for those who relocate to Lisbon from outside Portugal. You'll have access to training and development opportunities, career advancement prospects, a monthly language bonus, free tea, coffee, and water, and the chance to work in an exciting new international office.



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