Technical Customer Support Specialist
Há 5 dias
We are seeking a skilled Technical Customer Support Specialist to join our team in Lisbon, Portugal.
About the RoleThis is an exciting opportunity to provide top-notch technical customer support to our clients via voice, email, and chat. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and experience in troubleshooting technical issues.
The successful candidate will work closely with our team to resolve customer queries, troubleshoot complex technical issues, and provide exceptional customer service.
What We Offer- A competitive estimated salary of €28,000 - €35,000 per annum, depending on experience
- An apartment room with rent of €280 for 12 months (discounted directly from the payslip)
- Performance Bonus
- Health Insurance after 6 months
- Relocation Package
- Flight Ticket Reimbursement after 6 months
- Provide technical customer support via voice, email, and chat
- Experience in technical troubleshooting (preferable)
- Work closely with the team to resolve customer queries and troubleshoot complex technical issues
- German native + English B2
- Monday to Friday: 8 am to 8 pm
- Saturday to Sunday: 8 am to 5 pm
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