Customer Service Representative for Social Media Platform and Content Validator
Há 7 dias
We are seeking a highly skilled Customer Service Representative for our social media platform to provide exceptional customer experiences. As a key member of our team, you will be responsible for responding to customer inquiries, resolving issues, and ensuring that all interactions are handled in a professional and timely manner.
In this role, you will work closely with our content moderation team to validate and ensure the accuracy and quality of all written content on our platform. Your passion for customer service and content moderation will enable you to make a significant impact on our customers' experiences.
The ideal candidate will have a native level of Italian and at least a B2 level of English, with excellent communication and problem-solving skills. You will be an attentive listener, comfortable communicating with people from diverse backgrounds, and energetic, innovative, and proactive in your approach.
Working 24/7 shifts Monday to Sunday, you will be part of a global team that makes the world's information more accessible and useful. Our comprehensive benefits package includes an unfixed-term contract, 30-day probation period, and a salary of €1050 gross/month + performance-based bonus of €120 from the 4th month.
With relocation assistance available, you can enjoy a unique experience living in Lisbon, Portugal, while advancing your career. Apply now and join a company that values diversity and provides opportunities for growth and development.
About the Role:
This is an exciting opportunity for a customer-centric individual to join our team as a Customer Service Representative for our social media platform and content validator. If you're passionate about delivering exceptional customer experiences, validating content, and working in a fast-paced environment, we encourage you to apply.
About Us:
We are a global leader in the BPO industry, supporting operational needs for clients and delivering seamless experiences to customers. With a focus on innovation, technology, and expertise, we strive to make a positive impact on our customers' lives.
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