German Customer Service Representative

2 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
About the Role

We are seeking a highly skilled German customer advisor to join our team at Cross Border Talents. As a Junior German Customer Advisor, you will play a crucial role in providing exceptional customer service to our clients.

Job Responsibilities

Your key responsibilities will include:

  • Responding to customer inquiries via phone, email, and chat in a professional and friendly manner.
  • Helping customers with product inquiries, order issues, and technical support.
  • Resolving customer concerns efficiently and escalating more complex issues when needed.
  • Providing clear and effective solutions to ensure customer satisfaction.
  • Recording customer interactions in the CRM system for accurate tracking and follow-up.
Requirements

To be successful in this role, you will need:

  • Fluency in German (C2 level) and good communication skills in English (B2 level or higher).
  • Excellent problem-solving skills and the ability to empathize with customers.
  • Flexibility to work Monday to Friday, 08:00 AM – 05:00 PM (Portuguese time), including bank holidays.
  • Availability to work on-site in Lisbon.
What We Offer

We offer a competitive salary and benefits package, including:

  • A competitive salary of €35,000 - €40,000 per annum, depending on experience.
  • Private health insurance.
  • Paid training to help you succeed in the role.
  • A supportive and friendly team environment.
  • Opportunities for career development and growth.
Work Schedule

The working hours will be Monday to Friday, 08:00 AM – 05:00 PM (Portuguese time), with days off on Saturday and Sunday.



  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Role OverviewWe are seeking a highly skilled German Speaking Customer Service Representative to join our dynamic team in Lisbon, Portugal. In this role, you will be the first point of contact for our corporate customers, providing telephone and online support services in German.


  • Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

    Job Title: German Language Customer Service Representative">About the Role:">We are seeking a highly skilled and fluent German language customer service representative to join our team at Talent Trail. As a German language customer service representative, you will be responsible for providing exceptional customer service to clients in Germany, resolving...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    **Job Title:** German Customer Service Representative in Lisbon**Location:** Lisbon, PortugalAt Cross Border Talents, we're seeking a highly motivated and detail-oriented Customer Support Representative (German Market) to join our team in Lisbon. As a customer-facing representative, you'll be the primary point of contact for German-speaking customers,...


  • Lisboa, Lisboa, Portugal Bosch Tempo inteiro

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team in a remote front office role. As a German speaker, you will be responsible for handling customer inquiries, providing exceptional service, and working closely with our international team.


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about delivering exceptional customer experiences and leveraging technology to drive business success? If so, this role may be the perfect fit for you. As a German Customer Service Representative with Cross Border Talents, you will have the opportunity to work with a global leader in the BPO industry and provide top-notch support to their...


  • Lisboa, Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    Wibit Consulting & Services (Wibitcs) is a leading multinational technology BPO business, currently seeking an experienced German-speaking customer service representative to join their team in Lisbon. About the RoleThis exciting opportunity involves managing the social media presence of a popular streaming service platform. As a key member of our support...


  • Lisboa, Lisboa, Portugal Boardroom Appointments Tempo inteiro

    Customer Service ProfessionalWe are seeking a highly skilled German Customer Service Representative to join our team at Boardroom Appointments. As the primary point of contact for customers, you will play a crucial role in ensuring seamless customer experiences and satisfaction.The ideal candidate will possess excellent communication and argumentation...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Service Role in LisbonWe are seeking a highly skilled Customer Service Representative with native-level proficiency in German to join our team in Lisbon.This exciting opportunity involves providing exceptional customer service and support to German-speaking customers, handling inquiries, and resolving issues efficiently. As a key member of our team,...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job OverviewWe are seeking a skilled German customer support representative to join our team at Cross Border Talents. In this role, you will be responsible for providing top-notch customer service to clients in Germany.


  • Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

    We are Adecco Prestação De Serviços, Lda and we have an exciting opportunity for a Customer Service Representative to join our team in Lisboa. Job Type: Full-timeJob Description: As a Customer Service Representative, you will be responsible for scheduling pallet collections and communicating with customers in both German and English.Required Skills and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the Job">We are seeking a motivated and customer-focused individual to join our international team as a Customer Service Representative. As a representative, you will be the primary point of contact for our German-speaking clients, providing them with exceptional service and support.


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    OverviewThis role offers a unique opportunity to join a leading IT company as a customer service representative, supporting clients in the German language.


  • Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

    About the RoleWe are seeking a skilled German-speaking customer service representative to join our team. In this role, you will be the primary point of contact for users, handling both routine and non-routine incidents, problems, and requests.Main Responsibilities:Provide first-line support for incidents, resolving issues efficiently and effectively.Escalate...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    **Cross Border Talents** is seeking a skilled German-speaking customer service representative to join our team in Lisbon, Portugal.**Job Summary:**We are looking for an experienced professional with excellent communication skills and a strong command of the German language to provide top-notch customer support to our clients. As a customer service...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Buscojobs Portugal is looking for a highly motivated and skilled German speaker to join our team as an Automotive Customer Service Representative in Lisbon. This is a fantastic opportunity to work with a multinational organization that has been recognized as one of the best sales and customer service solutions provider companies in the world.About the JobWe...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are looking for a motivated and enthusiastic Customer Service Representative to join our international team in Lisbon, Portugal.As a Customer Service Representative, you will be responsible for providing exceptional customer service via social media, supporting customers with product information, and processing warranty cases.The ideal candidate will have...


  • Lisboa, Lisboa, Portugal speakit Tempo inteiro

    About the RoleWe are seeking an experienced German-speaking Customer Success Representative to join our team at Spotify. As a key member of our customer-facing team, you will be responsible for providing exceptional support to advertisers using our Ad Studio platform.The ideal candidate will have a native or near-native level of German, excellent...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking an Expert German Language Customer Support Representative to join our team at Cross Border Talents. In this role, you will provide exceptional support to customers in their native language, utilizing your strong customer service background and fluency in German.


  • Lisboa, Lisboa, Portugal United Parcel Service Tempo inteiro

    Job Title:Customer Service RepresentativeAbout the Job:As a Customer Service Representative at United Parcel Service, you will be the primary point of contact for our customers. Your role will involve managing customer interactions via phone, providing accurate and complete information, and professionally resolving any incidents that may...


  • Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro

    About the OpportunityAre you a strong communicator with fluency in German and looking to advance your career? Smart-Recruitments is excited to offer an exciting job opportunity in Lisbon, Portugal.As a Customer Service Representative - German Speaker, you will be responsible for communicating with customers via phone, chat, and email. Your strong...