Customer Support Professional Riga, Latvia
1 semana atrás
We are seeking a highly skilled Customer Support Professional to join our team in Riga, Latvia.
This is a unique opportunity for someone fluent in German and English, with excellent problem-solving skills and a passion for delivering exceptional customer satisfaction.
About the Role:
Our ideal candidate will handle phone calls and provide resolutions to customers, record case resolutions in our contact center tool, and ensure cases are resolved within the case life cycle.
The successful candidate will also have experience working in an outsourced customer service environment, possess near-native proficiency in German (CEFR level C1), and have manageable English skills (B1+ or better).
The Responsibilities of this role include:
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