IT Support Associate: Technical Services Specialist

Há 1 mês


Porto, Porto, Portugal SWORD Health, Inc Tempo inteiro
Technical Services Specialist

We are seeking a skilled IT Support Associate to join our team as a Technical Services Specialist.

Company Overview

SWORD Health, Inc. is a promising high-tech startup company dedicated to simplifying work with innovative technology solutions.

Salary and Benefits

The competitive salary for this position is estimated at $75,000 per year, offering opportunities for career development and growth in a stimulating environment.

Job Description

As a Technical Services Specialist, you will be responsible for resolving support tickets and providing end-user support, assisting with new user setup, managing enterprise applications, overseeing medium-sized IT projects, and maintaining IT stock.

Required Skills and Qualifications
  • Outstanding technology knowledge and great network skills to manage and enhance the network infrastructure.
  • Asset management expertise and solid technical support background with a minimum of 5 years of IT experience.
  • Excellent interpersonal skills and a strong preference for teamwork, along with good analytical ability, organization, and planning skills.
Desired Skills
  • Network certifications and knowledge in Google Workspace & GSuite.
  • OKTA certifications and experience with Kandji & JumpCloud.
  • Knowledge in Notion & Slack and experience in managing Teams.
Benefits
  • A bright future at SWORD Health, Inc. with a stimulating, fast-paced environment and lots of room for creativity.
  • A competitive salary and comprehensive benefits package, including unlimited vacation time and access to our health and well-being program.
  • The opportunity to work with a talented team and contribute to an innovative solution that has the potential to change the future of healthcare.


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