Arabic Customer Experience Specialist
1 semana atrás
**About Our Client**
Our client is a global business process outsourcer (BPO) specializing in customer experience and payment management, as well as sales and marketing services across various channels. This includes voice, social media, and digital platforms.
We are seeking Arabic native speakers or fluent individuals (C2 level) with strong English skills (B2 level) to work as Customer Support Specialists in our Lisbon, Portugal call center:
### Responsibilities
- Assist users with Pre-Sales inquiries, General Inquiries, and technical support issues via phone, email, chat, and social messaging channels.
- Adapt the brand's voice and tone for interactions on private and public channels.
- Respond appropriately to customer escalations and escalate issues to higher tiers of support as defined and documented.
- Document relevant case information and respond to inbound customer requests.
### Minimum Requirements
- Native or Proficient Arabic (C1 - C2) and fluent English (minimum level B2).
- Excellent communication skills, coupled with empathy and teamwork spirit.
- Previous experience in Customer Service or as a tourism/travel representative is beneficial.
### Benefits
- Competitive monthly salary of €1200-€1500 based on experience.
- Performance bonus.
- Meal Allowance.
- Health insurance with a dental plan after 6 months of contract.
- Relocation package including shared accommodation, tax and bank account documentation, and flight ticket reimbursement.
### Working Environment
We offer a diverse environment with people from over 15 nationalities, modern amenities, numerous discounts in local businesses, company parties and events, and opportunities for inter-company mobility worldwide.
-
Customer Experience Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroJoin Our Team as a Customer Delight Specialist - Arabic SpeakerYour RoleAs a Customer Delight Specialist - Arabic Speaker, you will be part of our ambitious and motivated support team. Your primary goal will be to ensure customer satisfaction by representing one of the world's most recognizable companies and supporting their business.Our ClientOur client is...
-
Arabic Customer Experience Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroWe are seeking an Arabic native speaker or fluent individual with excellent communication skills to join our customer support team in Lisbon, Portugal.The ideal candidate will be able to assist users with pre-sales, general inquiries, and technical support issues via various channels, including phone, email, chat, and social media.Key responsibilities...
-
Arabic Customer Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroWe are seeking a highly skilled Arabic Customer Support Agent to join our team at Cross Border Talents. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients via phone, email, chat, and social media channels.The ideal candidate will have a native or proficient level of Arabic (C1 - C2) and fluent...
-
Customer Experience Professional
Há 1 mês
Lisboa, Lisboa, Portugal Xm Tempo inteiroRole OverviewXm is seeking a highly motivated and customer-focused professional to join our Customer Experience Team as an Arabic-Speaking Customer Experience Officer. The successful candidate will be responsible for delivering exceptional customer service to our clients through various communication channels.Main ResponsibilitiesHandle client inquiries via...
-
Customer Experience Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro**Customer Support Specialist Role**We are seeking a highly skilled Arabic Customer Support Specialist to join our team in Lisbon, Portugal. As a key member of our customer experience team, you will be responsible for providing top-notch support to our clients via phone, email, chat, and social messaging channels.**Key Responsibilities:**- Provide timely and...
-
Global Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroWe are a leading global business process outsourcer, specializing in customer experience and payment management services. Our team is looking for highly skilled Arabic native speakers or fluent individuals with excellent English communication skills to work as Customer Support Specialists in our Lisbon, Portugal office.Key Responsibilities:Provide top-notch...
-
Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal goFLUENT Tempo inteiroRole OverviewWe are seeking a highly skilled and multilingual Customer Experience Specialist to join our team at goFLUENT. The successful candidate will be responsible for providing exceptional support to our clients and learners, utilizing their strong communication skills and knowledge of language learning.Key ResponsibilitiesManage relationships with...
-
Customer Service Specialist
Há 2 dias
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroLogistics and Customer Experience SpecialistWe are seeking a skilled Logistics and Customer Experience Specialist to join our team at Abroad Experience. As a key member of our logistics department, you will be responsible for providing exceptional customer service and support to our clients.About the Role:You will operate as the primary point of contact for...
-
Customer Service Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroWe are seeking a skilled Customer Service Representative to join our Cross Border Talents team. As an Arabic speaker, you will be a key player in providing exceptional support to our clients.The ideal candidate will have a strong command of the Arabic language (C1 - C2) and excellent communication skills. Experience in customer service or a related field is...
-
Global Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroAbout LisbonLisbon, the capital city of Portugal, boasts a unique blend of hilly terrain and stunning coastal views. The imposing São Jorge Castle offers breathtaking vistas of the old city's pastel-colored buildings, the Tagus Estuary, and the Ponte 25 de Abril suspension bridge.A Company OverviewCustomer Labs is an international service company...
-
Content Review Specialist
Há 6 dias
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroAbout the JobBuscojobs Portugal is seeking a highly skilled Content Review Specialist to join their team in Copenhagen, Denmark or Sliema, Malta.Estimated Salary: €40,000 - €60,000 per annum (dependent on experience)Job DescriptionThe ideal candidate will have native-level fluency in Arabic and excellent written English skills (B2). Experience in...
-
Arabic Customer Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroCustomer Support Agent RoleYour mission as a customer support agent is to provide high-quality service to our clients' customers, working with prestigious worldwide brands. Key responsibilities include answering inbound calls and customer inquiries, resolving service issues in a timely and empathetic manner, and maintaining accurate data input of consumer...
-
Customer Experience Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroCustomer Care AgentAt Abroad Experience, we're seeking a highly skilled and customer-focused Customer Care Agent to join our team at our European HQ in Zoetermeer. As the key contact person for European customers, you'll work closely with our team and the second line of support to provide exceptional customer service. Your duties will include handling...
-
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroCustomer Support Agent - ArabicWe are seeking a highly skilled and motivated Customer Support Agent to join our team. As a Customer Support Agent, you will be responsible for providing exceptional customer service to our clients through various digital platforms.Key Responsibilities:Respond to customer inquiries in a timely and professional manner;Provide...
-
Senior Arabic Language Video Review Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Talingual Limited. Tempo inteiroAbout the RoleWe are seeking a skilled Senior Arabic Language Video Review Specialist to join our team in Lisbon, Portugal. As a key member of our team, you will play a critical role in reviewing and analyzing video content for one of the world's most visited video sharing platforms.Key ResponsibilitiesReview and analyze Arabic language video content to...
-
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroJoin Our Team as a Customer Delight Specialist for Social Media – Arabic SpeakerYour Role As a valued member of our ambitious and motivated support team, you will ensure customer satisfaction by representing one of the world's most recognizable companies and supporting their business.Our ClientOur client is one of the world's leading companies in the field...
-
Technical Support Specialist
Há 7 dias
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroWe are seeking a highly skilled Technical Support Specialist to join our team in Lisbon. As a Technical Support Specialist, you will be the primary point of contact for customers, providing exceptional support and resolving technical issues in a timely and efficient manner.**About Us**Our client is a global leader in the customer service industry, with a...
-
Training Experience Specialist
Há 6 dias
Lisboa, Lisboa, Portugal goFLUENT Tempo inteiroUnlock Your Potential as a Training Experience SpecialistWe are seeking an experienced professional to join our team as a Training Experience Specialist. In this role, you will have the opportunity to work with clients from diverse backgrounds and provide personalized support to help them achieve their language learning goals.About Us:goFLUENT is a leading...
-
Arabic Language Sales Advisor
4 semanas atrás
Lisboa, Lisboa, Portugal Talingual Tempo inteiroRole Overview: Talingual is seeking a highly skilled Arabic speaking Sales and Service Advisor to join our team. This is an exciting opportunity to work in an international environment with a global outsourcing partner.Key Responsibilities:Receive and respond to incoming queries via phone, email, and live chat in a timely and professional manner.Assist...
-
Dutch Technical Support Specialist
Há 4 dias
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroCompany Overview: Our client specializes in providing workforce management solutions for global markets, with a focus on delivering innovative and effective technical support to their customers.Salary: Market related salary, including 10% annual bonus, WFH daily allowance, and transport benefits.Job Description: We are seeking a dynamic and versatile...