Claims Resolution Specialist
4 semanas atrás
Job Summary: We are seeking a skilled Claims Resolution Specialist to join our team in Lisbon. As a Claims Resolution Specialist, you will be responsible for ensuring the efficient and effective resolution of customer and supplier claims. This will involve receiving and analyzing claims, identifying responsibilities, and launching requests for expertise if necessary. You will also be responsible for monitoring claims on a daily basis with declarants and, where applicable, with car manufacturers.
Key Responsibilities:
- Receive and analyze customer and supplier claims; Identify responsibilities and launch requests for expertise if necessary
- Monitor claims on a daily basis with declarants and, where applicable, with car manufacturers
- Analyze, control, and validate disputed purchase invoices
- Initiate and follow litigation procedures until the file is closed
- Record operations and update data in the tracking file
Requirements:
- Bachelor's degree in a related field
- Fluent in French (C1) and English (B2)
- Experience in claims management would be an advantage
- SAP knowledge would be an advantage
- Good knowledge of Microsoft Office, with Excel in particular
What we offer:
- 3 days of remote work per week
- Health Insurance
- Annual bonus
- Other company benefits
How to apply:
If you are interested in this role, please send us your updated CV.
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