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Czech Language Investigator
Há 1 mês
We are seeking a skilled Czech Speaking Trust and Safety Investigator to join our team at Recruitment Direct in Lisbon, Portugal.
As a key member of our client services team, you will be responsible for evaluating escalated cases, responding to customer inquiries, and providing exceptional service to both riders and drivers. Your primary objective will be to identify potential policy violations or safety concerns while maintaining a high level of customer satisfaction.
The ideal candidate will have C2 Czech language proficiency and b2 English skills. Additionally, they must possess a valid EU passport or Portuguese residence card to ensure compliance with work permission requirements.
This role involves working shifts and weekends, so flexibility is essential. Proficiency in general computer skills is also required.
Please note that relocation to Lisbon is mandatory, and this position offers a competitive salary package of €14,000 - €16,000 per year, inclusive of relocation benefits. You will have the opportunity to grow professionally within a dynamic environment.
