Customer Experience Associate
Há 1 mês
We are seeking a talented Customer Experience Associate to join our team in Sofia, Bulgaria. As a key member of our technical support team, you will be responsible for providing exceptional customer service and resolving technical issues for our clients.
Responsibilities:
- Provide technical support to customers via phone, email, and live chat
- Troubleshoot complex technical issues related to renewable energy systems
- Collaborate with internal teams to ensure seamless customer experiences
- Document customer interactions and escalate complex issues as needed
About the Role:
This is an exciting opportunity to work with a global team of experts in the field of technical support. You will have the chance to develop your skills and knowledge in a dynamic and supportive environment.
What We Offer:
- A competitive base salary of $45,000 per year
- Performance-based bonuses and incentives
- A comprehensive benefits package including health, dental, and vision insurance
- Opportunities for professional growth and development
Requirements:
- Bachelor's degree in a related field or equivalent experience
- Ability to read, write, and speak Spanish and English fluently
- Prior experience in technical support or a related field
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. If you are passionate about delivering exceptional customer experiences and have a strong passion for technology, please apply today.
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