Team Leader with English Responsibilities

Há 1 mês


Lisboa, Lisboa, Portugal Conectys Tempo inteiro

As a Team Manager with English-speaking responsibilities, you will lead a team of professionals in a fast-paced environment. Your role will involve coordinating day-to-day activities, providing guidance to team members, and identifying areas for improvement.

Key responsibilities include:

  • Team Coordination: Coordinate day-to-day activities within your team, ensuring smooth workflow and efficient task completion.
  • Guidance and Mentoring: Provide guidance to your team members, helping them develop their skills and address any challenges they may face.
  • Performance Management: Define and manage tasks, roles, and responsibilities of your team members to meet/exceed Service Level Agreements (SLAs) with clients.
  • Leadership: Lead by example, promoting a positive work environment and encouraging team members to achieve their full potential.

Requirements for the role include:

  • English Language Skills: A C1 level of English Language (both written & spoken) is required to ensure effective communication with team members and clients.
  • Experience: Min. 1 year of Team Manager experience, preferably in the BPO industry, is necessary to demonstrate your leadership skills and ability to manage a team.
  • Technical Skills: Excellent command of Microsoft Office tools, especially Excel, is required to manage tasks and reports efficiently.
  • Personal Qualities: Good communication and leadership skills, proactivity, and a driven attitude to suggest and implement quality are essential for success in this role.

As a Team Manager with English-speaking responsibilities at Conectys, you will have the opportunity to work in a multi-cultural environment, enjoy a competitive salary package, and access various benefits and development opportunities.



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