Insurance Advisor

Há 6 dias


Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro
About the Role

We are seeking a skilled Insurance Advisor to join our team in Lisbon. As an Insurance Advisor, you will play a crucial role in providing exceptional customer support and ensuring seamless insurance processes.

Key Responsibilities
  • Handle Dutch-language inbound customer inquiries via phone, chat, and email regarding various insurance topics
  • Respond to emails and send documents, information, contracts, etc.
  • Document relevant case information in the internal ticketing system
  • Process claims or cancel inquiries
  • Electronically archive successfully completed cases
  • Review and update customer data or similar changes
  • Ensure excellent customer satisfaction
  • Represent the company's values and maintain a good reputation
About You

To succeed in this role, you should have:

  • Dutch native language skills + English language skills at B2 level
  • Excellent written and verbal communication skills
  • Experience in troubleshooting and resolving customer issues is advantageous
  • Patience and empathy to accurately understand customer inquiries
  • Ability to handle all data and personal information with the highest level of confidentiality
  • Proactive, self-motivated, and a great team player
What We Offer
  • Competitive salary (€25,000 per year) + monthly performance bonus + meal allowance + transportation subsidy
  • Fixed working hours from Monday to Friday
  • Relocation package: flight reimbursement and accommodation for 12 months, as well as administrative support
  • Private health insurance with dental plan
  • Growth opportunities and possibilities for an international career
  • Working in a diverse environment with people from over 15 nationalities
Lisbon as a Destination

Lisbon is a vibrant city located near the Atlantic Ocean, offering great shopping, fantastic food, a lively nightlife, and an amazing cultural heritage. The city enjoys a warm climate for most of the year, making it a popular destination for Europeans and expats alike.



  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    **Job Overview**We are seeking a skilled Customer Advisor to join our team at Blu Selection in Lisbon, Portugal. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a strong background in healthcare insurance.About the RoleAs a French-speaking Customer Advisor, you will play a vital role in...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    About the RoleWe are seeking a German-speaking customer support specialist to join our team in Lisbon, Portugal. As a customer service advisor, you will be the primary point of contact for clients via phone, email, and live chat, providing information and assistance with insurance policies.Key ResponsibilitiesAnswer customer inquiries regarding insurance...


  • Lisboa, Lisboa, Portugal Webhelp France Tempo inteiro

    About WebhelpWebhelp is a leading Business Process Outsourcing (BPO) company that makes business more human for the world's most exciting brands.We are part of a community of over 120,000 professionals from more than 140 locations in 60 countries.Our team members enjoy a fast-paced environment and diverse projects with progressive B2C and B2B brands...


  • Lisboa, Lisboa, Portugal Marsh Tempo inteiro

    Expert Insurance Claims Advisor RoleAt Marsh, we're seeking a skilled Insurance Claims Expert - Property & Liability to join our dynamic Claims Management Team in Porto.Key Responsibilities:Evaluate and advise on claims related to property, liability, and transportation (standard and complex cases)Follow up on processes to cover, decline, or request...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about delivering exceptional customer experiences and seeking a new career opportunity? We're looking for dedicated individuals to join Blu Selection, a leading international customer experience solution provider in Portugal.Your Role and Impact:You will be the primary point of contact for potential customers, identifying their needs and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    You're looking for a new challenge abroad, and we've got just the opportunity. As a Customer Advisor for an insurance company, you'll be working with a multicultural team in Lisbon, Portugal's beautiful capital.Key Responsibilities:Booking insurance meetings on behalf of Romanian insurersFirst contact with potential customers to identify their needs and book...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly skilled Technical Advisor to join our team in Lisbon, Portugal. As a Technical Advisor for Home Automation Systems, you will be responsible for providing exceptional customer support and ensuring seamless interactions with our clients.ResponsibilitiesProvide technical support to customers via phone, email, and social...


  • Lisboa, Lisboa, Portugal Careerarc Tempo inteiro

    About MastercardAt Mastercard, we're committed to creating a more connected and inclusive world. Our purpose is to power economies and enable financial inclusion for all.We offer a wide range of digital payments solutions that make transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    About WebhelpWebhelp is a global business process outsourcing (BPO) company that delivers innovative solutions to its clients. As a multinational organization, we offer our employees the opportunity to be part of a diverse and dynamic team.Our TeamWe have over 120,000 employees from more than 140 locations in 60 countries. Our team consists of game-changers...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    About Atlean WorldAtlean World is an innovative HR SaaS consultant that thrives in multicultural environments as the new reality. Our mission is to simplify multilingual markets, making the candidate's recruitment journey smoother and more enjoyable. We are a global brand dedicated to breaking boundaries.Role OverviewWe are offering a great work experience...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Your role as a Customer Advisor will involve:Booking insurance meetings on behalf of German insurers.Serving as the first point of contact with potential customers, identifying their needs and arranging meetings directly into the insurer's calendar.The insurer is responsible for sales, so your task will be to facilitate a meeting between the insurer and...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Company Overview">We are a global technology and services leader that powers the brands of the future. Our company helps well-known brands improve their businesses with technology and integrated solutions in over 70 countries.">About the Job">This full-time role is for a Customer Service Representative to work at our Lisbon, Portugal location. As a key...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    We are seeking a highly skilled and motivated Customer Service Advisor to join our team in Lisbon, Portugal. In this role, you will be responsible for providing exceptional customer service to our clients across the Spanish and Portuguese markets.About the Role:As a Customer Service Advisor, you will be the primary point of contact for our clients,...

  • Senior Corporate Tax Advisor

    2 semanas atrás


    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    This is an exciting opportunity to join our team at Phiture as a Senior Corporate Tax Advisor. Based in Lisbon, you will be working with international and multinational companies to help them align their corporate tax position with their business strategy.We are looking for a highly motivated and ambitious professional who is passionate about tax...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    We are seeking a highly skilled Customer Success Advisor to join our team in Lisbon. This role is perfect for a passionate and customer-focused individual who can provide exceptional support to our clients.About the Role:The Customer Success Advisor will be responsible for delivering top-notch customer service, resolving queries and issues efficiently, and...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Job Title: German Customer Advisor for NikonAbout the Job:Welcome to Sitel Corp., where we're committed to delivering exceptional customer experiences. As a German Customer Advisor for Nikon, you'll play a vital role in providing top-notch support to our clients.Key Responsibilities:Support customers by answering their questions regarding products and...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Embark on a new challenge in the vibrant city of Lisbon as a Customer Advisor for an online wine marketplace. Talingual, a specialist multilingual recruitment agency, is seeking a fluent Danish speaker to join their international team. This role offers a unique chance to work with a global outsourcing partner and experience the beautiful coastal city.The...


  • Lisboa, Lisboa, Portugal Engineeringuk Tempo inteiro

    **About Engineeringuk**We are looking for a highly skilled Cloud Expert Advisor to join our team at Engineeringuk. As a key member of our organization, you will play a crucial role in supporting our customers' cloud journey and driving their business growth.**Job Summary**As a Cloud Expert Advisor, you will work closely with our customers to understand their...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    We are seeking a skilled and passionate Rental Agency Customer Advisor to join our team in Lisbon, Portugal. As a key member of our customer service department, you will be responsible for delivering exceptional experiences to our customers through various communication channels.Salary: €22,500 per year (€1,875 per month), plus a guaranteed language...


  • Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

    Unlock a Career Opportunity as an Italian Speaker Customer Advisor in LisbonWe are seeking a highly skilled and enthusiastic Italian speaker to join our team in Lisbon, Portugal. As a customer advisor, you will play a crucial role in providing exceptional service to our clients, utilizing your excellent communication skills in both Italian and English.About...