Insurance Customer Service Representative
4 semanas atrás
About Webhelp
Webhelp is a leading Business Process Outsourcing (BPO) company that makes business more human for the world's most exciting brands.
We are part of a community of over 120,000 professionals from more than 140 locations in 60 countries.
Our team members enjoy a fast-paced environment and diverse projects with progressive B2C and B2B brands worldwide.
As an Insurance Customer Service Advisor, you will:
- Respond to client inquiries via telephone or chat regarding their insurance policies.
You may need to process requests through our client policy administration system, write and send replies, or update information.
Sometimes, this involves archiving documents electronically.
Additional tasks include updating payment details and handling claims and cancellations.
To be successful in this role, you should:
- Be native or proficient in Romanian (C2) and fluent in English (B2).
Previous customer experience is an advantage, as is excellent communication and diplomacy skills.
You must also be proactive, self-motivated, and a great team player.
If you're a non-EU resident, you'll need a valid work permit.
We encourage all candidates to apply, even if they don't meet every qualification.
What we offer:
- A strong compensation package including 14 monthly payments per year, plus bonus.
This includes a monthly meal allowance paid in voucher cards and private health insurance from day one.
Our personal and career development programs, mentoring, and training opportunities will help you grow professionally.
You'll have the chance to participate in a multicultural project, work in a diverse environment, and enjoy flexible scheduling.
Some additional benefits include discounts at local businesses, free medical appointments, sports activities, internal events, and relocation support.
Our commitment to equal employment opportunities ensures a workplace free of discrimination and harassment.
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