Customer Service Representative for Tourism Insurance

Há 7 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

At Blu Selection, we are seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a key member of our customer experience team, you will be responsible for delivering exceptional service to our customers while working closely with our insurance partners.

Key Responsibilities:

  • Booking insurance meetings on behalf of German insurers
  • First contact with potential customers to identify their needs and book meetings
  • Ensuring a high level of customer satisfaction through issue identification and solution provision
  • Participating in team success by providing cover for absent colleagues and attending regular team meetings

Requirements:

  • Native level of German and advanced level of English (C1 level)
  • Previous experience in Customer Service
  • Living in Portugal with a valid work permit
  • Strong communication and interpersonal skills
  • Ability to work proactively at a fast pace

We offer a competitive salary range of €28,000 - €38,000 per annum, depending on experience, plus benefits including full-time permanent contract, 39 hours/week, Monday to Sunday, early or late shift options, and career development opportunities.

About Blu Selection:

Our company was founded in 2000 by two French entrepreneurs who have since grown into a global brand with over 75,000 employees in 50 countries. We pride ourselves on our innovative services and employee-oriented working environment.



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