Customer Service Representative for Tourism Insurance

Há 4 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Are you passionate about delivering exceptional customer experiences and seeking a new career opportunity? We're looking for dedicated individuals to join Blu Selection, a leading international customer experience solution provider in Portugal.

Your Role and Impact:

  • You will be the primary point of contact for potential customers, identifying their needs and scheduling meetings with our insurance partners.
  • You'll work closely with our team to ensure a high level of customer satisfaction, resolve issues efficiently, and maintain excellent communication skills.
  • As a Customer Advisor, your tasks will include booking insurance meetings, offering solutions, and participating in team success, such as covering absent colleagues and attending regular team meetings.

Key Requirements:

  • A native level of German and an advanced level of English (C1 level).
  • Previous experience in Customer Service is essential.
  • Living in Portugal and having a valid work permit are mandatory.
  • You should be an attentive listener, comfortable and skillful at communicating with people.
  • Teamwork and high social competence are crucial for this role.
  • You must be energetic, innovative, and work proactively at a fast pace.
  • Excitement about intercultural communication and the expatriate lifestyle is a plus.

What's in it for You?

  • A full-time permanent contract.
  • A competitive salary of approximately €2,500-€3,200 per month, depending on experience.
  • Bonus opportunities.
  • A dynamic working environment with career development opportunities.

About Our Company:

We are a global brand with over 75,000 multilingual employees in more than 50 countries. Our growth and solution-oriented services are acknowledged by progressive brands and leading companies. We're committed to providing an open-minded and employee-oriented working environment, enabling our employees to grow professionally and personally.



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