International Customer Experience Representative for Travel Industry

1 semana atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

About the Role: We are seeking a highly skilled and passionate International Customer Experience Representative to join our team in Lisbon. As a key member of our customer experience team, you will be responsible for delivering exceptional service to clients across the globe while working on high-profile projects with prestigious brands.

Your Responsibilities:

  • Communicate effectively with lawyers, legal officers, and national enforcement bodies to support client activities
  • Answer incoming queries from customers via email and chat, providing timely and accurate solutions
  • Identify and resolve issues independently, ensuring a high level of customer satisfaction
  • Collect and record relevant data in the CRM system

Requirements:

  • A native level of German and a good level of English
  • Previous experience in GDS tools (ideally)
  • Enthusiasm about the traveling and tourism industry
  • Knowledge of the value and impact of good customer experience
  • Excellent communication and interpersonal skills

What's in it for You:

  • A fixed-term contract for 6 months with potential for extension
  • A competitive salary of €31,400 per year, including a performance bonus up to €8,200 per year
  • Meal vouchers and reimbursement of transportation costs
  • Private Health Insurance and dental plan after six months
  • Opportunity to work with leading brands in the industry and develop your career in a multicultural environment

About the Company: Our company is a global leader in customer experience solutions, with over 75,000 multilingual employees in over 50 countries. We are committed to delivering exceptional experiences for our clients and their customers.



  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    About the RoleAs a Global Travel Industry Customer Experience Representative at Teleperformance Portugal, you will be part of a dynamic team that delivers exceptional customer service to clients worldwide. Your primary responsibility will be to provide courteous and professional support to customers via phone or other communication channels.Key...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Job Overview">This role is an exciting opportunity to work as a customer support representative in the travel industry, providing exceptional service to clients and customers.


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Company OverviewTeleperformance Portugal offers a dynamic and multicultural work environment where you can grow in your career. Our team is committed to delivering exceptional customer service to our clients.Estimated Salary€22,000 - €25,000 per year, depending on experience.About the RoleWe are seeking a highly skilled and friendly Customer Service...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Job DescriptionWe are seeking a skilled and customer-focused Travel Industry Customer Service Representative to join our team in Portugal.About the Role:This is an exciting opportunity for a highly motivated individual to provide exceptional customer service to clients in the travel industry.Your Key Responsibilities:To greet and converse with clients'...


  • Lisboa, Lisboa, Portugal Jayway Travel Inc. Tempo inteiro

    Are you passionate about delivering exceptional customer experiences in the travel industry? We're seeking a highly skilled Sales Support Representative to join our team at JayWay Travel Inc.About Us: As a well-established and rapidly growing boutique travel company, we specialize in creating customized experiences for clients traveling throughout Europe....


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    At Teleperformance Portugal, we're seeking a skilled Travel Industry Customer Service Representative to join our team in Lisbon. As a key member of our sales and customer service team, you'll play a vital role in delivering exceptional customer experiences and driving revenue growth.The ideal candidate will possess excellent communication skills in German,...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Job OverviewWe are seeking a skilled Travel Industry Customer Service Representative to join our team at Teleperformance Portugal. In this role, you will be the first point of contact for our clients' customers, providing exceptional customer service and support.Key ResponsibilitiesGreet and converse with customers in a courteous, friendly, and professional...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job Description:Sales and Customer Service RoleWe are seeking a highly motivated Travel Industry Sales Representative to join our team in Portugal. As a key member of our sales team, you will be responsible for greeting and conversing with clients' customers in a courteous, friendly, and professional manner.Key Responsibilities:Turn customer inquiries into...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    About the Job: We are seeking a skilled and experienced Travel Industry Sales Representative to join our team at Buscojobs Portugal. As a representative, you will be responsible for handling customer inquiries, providing travel information, and turning sales leads into revenue-generating opportunities.Key Responsibilities:Greet and converse with clients'...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Your role at Blu Selection will be to provide exceptional customer support as a Customer Service Representative, ensuring seamless experiences for clients of our global partners in the travel and tourism industry.ResponsibilitiesRespond to customer inquiries via various channels, including emails, chats, and calls, addressing subscription, invoicing, and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Travel Experience SpecialistWe are seeking a highly skilled Customer Service Representative to join our dynamic team in Lisbon. As a key member of our team, you will be responsible for providing exceptional customer service and support to our German-speaking customers.About the Role:Provide accurate and detailed information about our holiday offersManage and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Company Overview">We are a dynamic team at Blu Selection, made up of talented individuals from around the world. We value diversity and inclusivity, creating a multicultural environment that fosters growth and collaboration.">Job Description:">As an International Travel Representative, you will play a vital role in delivering exceptional customer service to...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    About the RoleAs a highly skilled Travel Sales Representative, you will be responsible for delivering exceptional customer experiences and driving sales growth in our dynamic team.Your ResponsibilitiesYou will provide expert advice to clients on their travel needs, crafting personalized itineraries and ensuring seamless booking processes. Your excellent...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Customer Service Role in the Travel IndustryTeleperformance Portugal is seeking a skilled Customer Service For Travel Industry professional to join our team. This role involves interacting with clients' customers in a friendly, courteous, and professional manner. The ideal candidate will possess excellent communication skills, both written and verbal, in...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are seeking a skilled Customer Service Representative to join our team in Lisbon, Portugal. As a representative, you will play a vital role in ensuring excellent customer satisfaction by providing expert advice and resolving issues efficiently.Your key responsibilities will include:Providing accurate and detailed information about our holiday...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job OverviewWe are seeking a highly skilled International Customer Service Representative to join our team in Lisbon, Portugal. As a key member of our customer experience department, you will be responsible for providing exceptional service to our clients and resolving their queries efficiently.Responsibilities:Manage incoming queries in a fast-paced...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Title:Customer Service Representative for Global Travel Experiences


  • Lisboa, Lisboa, Portugal Jayway Travel Inc. Tempo inteiro

    Transformative Customer Service Role at JayWay Travel Inc.Are you an exceptional communicator with a passion for delivering top-notch customer experiences? We're seeking a highly skilled Sales Support Representative to join our team in providing unparalleled assistance to our clients.About UsJayWay Travel Inc. is a leading boutique travel company...


  • Lisboa, Lisboa, Portugal Ttec Tempo inteiro

    About the RoleWe are seeking a highly skilled and compassionate Travel Customer Experience Representative to join our team in Athens, Greece. As a key member of our customer experience team, you will play a vital role in delivering exceptional service to our customers.


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are looking for a highly skilled and enthusiastic International Customer Experience Representative to join our team in Portugal. As a representative, you will play a vital role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Answering customer queries and providing solutionsIdentifying issues and resolving them...