Client Service and Technical Support Expert
Há 5 dias
TN Portugal is a dynamic and innovative organization, seeking a skilled Client Service and Technical Support Expert to join our team in Lisbon, Portugal.
About the Company:We are a global leader in technology and services, powering the brands of the future. Our clients trust us to deliver exceptional service and support, and we are looking for someone who shares our values and passion for quality.
Job Description:As a Client Service and Technical Support Expert, you will be responsible for providing technical support and assistance to our clients, ensuring that their needs are met and exceeded. You will work closely with our team to resolve issues and improve our services.
- Utilize excellent written and verbal communication skills to simplify technical language for non-technical users.
- Identify and escalate potential issues to ensure timely resolution, collaborating with other technicians as needed.
- Develop and maintain strong relationships with our clients, understanding their needs and preferences.
We offer a range of benefits, including a competitive salary and performance bonus, comprehensive training programs, and opportunities for career growth and development.
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