Administrative Support Specialist
Há 6 dias
About the Role:
We are seeking a highly motivated and customer-focused Administrative Support Specialist to join our team. This role will involve providing exceptional support to clients via phone and email, managing customer relations, and contributing to their overall satisfaction.
Key Responsibilities:
- Providing administrative support to clients regarding the payment of benefits
- Managing customer relations and contributing to client satisfaction
- Assisting with the administrative management of contracts and health benefits
Requirements:
- Fluent French and English language skills
- Prior experience in the insurance sector is an asset
What We Offer:
- A competitive base monthly salary of €1,100 x 14 months
- Meal allowance: net €8 per worked day
- Transport allowance: €35 per month
- Annual bonus based on recurring results up to €150 + quarterly team bonus up to €180
- Possibility of internal mobility
- Free family health/life insurance from day 1
Working Conditions:
- 40 hours per week, Monday to Sunday (one weekend worked every other month, after 4 months of presence), rotating shifts
- Saturday and Sunday: payment 50% and Bank holidays: payment 100% + 1 day off
- Employees keep 2 consecutive days off when they will work during the weekend
- Telework charter: possibility of working remotely after 6 months of seniority within the group 2 days per week
Location: Av 5 de Outubro, Lisbon
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