Global Customer Experience Specialist in Lisbon
2 semanas atrás
We are seeking a highly skilled Global Customer Experience Specialist to join our team in Lisbon. This role offers a unique opportunity to work with a multinational organisation that provides exceptional customer service solutions.
Salary and Benefits
The estimated salary for this position is €1,008 per month, gross, including free accommodation in a shared flat with all bills covered. Additionally, we offer reimbursement of initial flight expenses after 3 months, as well as assistance with paperwork, opening a bank account, and Portuguese language classes upon arrival.
About the Job
In this role, you will be responsible for providing world-class customer service to clients while working on projects for top brands. You will identify issues and provide effective solutions to ensure customer satisfaction, record customer data accurately, and provide ad-hoc support as required.
Requirements
- A native-level proficiency in Dutch and a minimum B2 level of English
- An in-depth understanding of the value and impact of superior customer experience
- Excellent listening skills and proficient communication abilities
- A drive for excellence and professionalism
- Strong teamwork skills and dedication to collaborative success
- Excitement about intercultural communication and the expatriate lifestyle
- A valid Portuguese work permit (required)
Your Future Company
Our company is located in Lisbon and is committed to supporting the career development, language skills, and social integration of its employees. As a multinational organisation, we welcome talents from over 80 nationalities worldwide and are looking for individuals who are passionate about delivering exceptional customer experiences.
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