Technical Support Specialist for Global Customer Experience
2 semanas atrás
Our Lisbon hub is seeking a skilled Technical Support Agent to provide exceptional customer service and technical support to our clients. As a member of our multicultural team, you will be responsible for responding to inbound requests, documenting case information, and adapting our brand's voice and tone across various channels.
We offer a competitive salary package that includes a gross monthly wage of 1100€ (paid 14x), a performance bonus of up to 200€ per month, meal vouchers of 7.23€ per workday, reimbursement of some transportation costs, and Private Health Insurance and dental plan after six months. If you live outside Portugal, we also offer reimbursement of initial flight ticket after six months and 12 months of accommodation in a shared flat provided by the company.
To succeed in this role, you should have excellent communication skills, be proactive, and possess a good level of English. Native German speakers are preferred, but not required. Previous experience in customer service or sales/commercial background is an asset. You will work in a fast-paced environment with a diverse team, collaborating with leading brands in the industry.
You will receive fully paid training, professional development, and career evolution opportunities. Our company, Blu Selection, has grown from a startup founded by two French entrepreneurs in 2000 to a global brand with over 75,000 employees in over 50 countries. We value solution-oriented services and acknowledge the importance of continuous growth and learning.
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