Euc L1 Desktop Support Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Derisk Technologies Tempo inteiro
Job Description:

We are seeking a highly skilled Euc L1 Support Engineer to manage desktop devices, including hardware, software, and connectivity incidents. Key responsibilities include providing standard and approved hardware and software support and maintenance on desktop devices throughout their lifecycle. This includes remote management using appropriate tools and analyzing service desk calls to identify potential user training requirements and automation opportunities.

Key Responsibilities:
  • Manage desktop devices, including hardware, software, and connectivity incidents.
  • Provide standard and approved hardware and software support and maintenance on desktop devices throughout their lifecycle.
  • Analyze service desk calls to identify potential user training requirements and automation opportunities.
  • Collaborate with internal teams and project teams to ensure effective technical support.
Requirements:
  • Strong technical background in desktop support and maintenance.
  • Excellent problem-solving and analytical skills.
  • Effective communication and collaboration skills.
  • Ability to work in a fast-paced environment and prioritize tasks.

We offer:

  • Punctual and reliable payment.
  • Car fuel card.
  • Business mobile phone.


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