Technical Support Expert
2 semanas atrás
About the Role:
We are seeking a skilled Technical Support Engineer to join our Customer Service & Support (CSS) team. As a Technical Support Expert, you will be responsible for owning, troubleshooting, and solving customer technical issues.
This is an excellent opportunity to accelerate your career growth by honing your problem-solving, collaboration, and research skills, as well as developing your technical proficiency.
You will work closely with customers to understand their technical needs and provide solutions to resolve their issues.
The ideal candidate will have hands-on experience in customer support, technical consulting, or software development, as well as strong problem-solving and troubleshooting skills.
Key Responsibilities:
- Respond to and resolve customer technical issues through effective troubleshooting and communication.
- Develop specific technical and professional proficiency to enable resolution of customer issues.
- Participate in communities with peer delivery roles to enhance knowledge sharing and collaboration.
Requirements:
- Hands-on experience in customer support, technical consulting, or software development.
- Application development and debugging experience with various programming languages and frameworks.
- Understanding of programming concepts such as call stacks, threading, synchronization, and performance-related concepts.
- Excellent problem-solving and troubleshooting skills.
Preferred Qualifications:
- Troubleshooting experience in Windows IIS, Linux, Container, Azure Web Apps, or Customer Docker Images.
- Deep experience with Open-Source Web technologies such as Linux, NGNIX, Apache, Java, Node, Python, PHP, and Ruby.
- Troubleshooting skills in Network or Active Directory Authentication.
- Familiarity with packet sniffers: Fiddler, Network Monitor, or Wireshark.
- Familiarity with debugging tools to analyze code issues: Windbg, Visual Studio, etc.
Language Qualification:
English Language: confident in reading, writing, and speaking.
Salary:
$85,000 - $110,000 per year, depending on location and experience.
Benefits:
- Industry-leading healthcare.
- Educational resources.
- Discounts on products and services.
- Savings and investments.
- Generous time away.
- Giving programs.
- Opportunities to network and connect.
About Microsoft:
At Microsoft, we empower every person and organization on the planet to achieve more. We believe that technology can bring people together and solve complex problems. Our mission is to create innovative products and services that make a difference in people's lives.
-
Technical Support Expert
3 semanas atrás
Lisboa, Lisboa, Portugal Atlean World Tempo inteiroAtlean World is seeking a highly skilled Technical Support Expert to join our international team in Lisbon, Portugal. As a Technical Support Expert, you will play a crucial role in resolving technical customer issues on our platform and providing excellent support to our customers.Responsibilities:Support clients with technical issues and provide...
-
Technical Support Solutions Expert
4 semanas atrás
Lisboa, Lisboa, Portugal Microsoft Tempo inteiroAbout the RoleWe are seeking a skilled Technical Support Solutions Expert to join our team at Microsoft. As a Technical Support Solutions Expert, you will be responsible for providing expert-level technical support to our customers, helping them to resolve complex technical issues and improve their overall experience.ResponsibilitiesInvestigate and resolve...
-
Automotive Technical Support Expert
1 semana atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout the RoleWe are seeking an experienced Automotive Technical Support Expert to join our team in Lisbon, Portugal. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical expertise to dealerships and service centers.
-
Global Technical Support Expert
Há 3 dias
Lisboa, Lisboa, Portugal Ttec Tempo inteiroUnlock Your Potential as a Global Technical Support ExpertWe are seeking a highly skilled and customer-focused Global Technical Support Expert to join our team. As a key member of our global support team, you will be responsible for providing exceptional technical support to customers, ensuring their issues are resolved in a timely and professional...
-
Technical Support Expert in Lisbon
4 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob Title: Technical Support Expert in LisbonAbout the Role: We are seeking a highly skilled Technical Support Expert to join our team in Lisbon. As a Technical Support Expert, you will be responsible for providing exceptional customer service to the German market, creating value and solving technical issues.Key Responsibilities:Manage incoming queries in a...
-
German Language Customer Support Expert
4 semanas atrás
Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiroJob Title: German Language Customer Support ExpertWe are seeking a highly motivated and detail-oriented German Language Customer Support Expert to join our team at Software & Support Media Gmbh. As a key member of our customer support team, you will be responsible for providing top-notch support to our customers in German, ensuring their issues are resolved...
-
Lisboa, Lisboa, Portugal Konecta Portugal Tempo inteiroOverviewKonecta Portugal is seeking a Technical Support Expert for Information Systems to join our team. In this role, you will provide technical assistance and support to customers, collaborate with other support team members, and document issues and solutions in our database.Job DescriptionWe are looking for an expert who can troubleshoot technical issues,...
-
German Technical Support Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Konecta Portugal Tempo inteiroJob DescriptionThis is a full-time on-site role for an IT Expert. The IT Expert would provide technical assistance and support to the customers of our client, guide clients through solutions, and also document issues and solutions provided in the company's database.The IT Expert would also collaborate with other support team members to provide exceptional...
-
Italian Language Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Expert Gmbh Tempo inteiroCompany Overview: Expert Gmbh partners with a leading BPO/outsourcing company to hire Italian Customer Service Experts in Lisbon. The Role:We are seeking an experienced Italian-speaking Customer Service Expert to join our team. As a key member, you will be responsible for providing exceptional customer service via phone and email while ensuring accurate...
-
Multilingual Technical Support Expert
3 semanas atrás
Lisboa, Lisboa, Portugal Filipa Santos Atlean World Tempo inteiroFull-time Remote Job OpportunityAbout Us:Filipa Santos Atlean World is an International Recruitment company that specializes in multilingual markets, making the candidate's recruitment journey smoother and more enjoyable.Job Overview:We are offering a great work experience in Lisbon, Portugal for a role as a Multilingual Technical Support Expert.What We...
-
Technical Support Solutions Expert
Há 3 dias
Lisboa, Lisboa, Portugal Microsoft Tempo inteiroEmpowering customers worldwide, Microsoft's Customer Experience & Success (CE&S) organization is at the forefront of designing and implementing end-to-end customer experiences. As a Technical Support Engineer in CE&S, you'll play a crucial role in helping us build a future where customers not only rely on our industry-leading products but also benefit from a...
-
Highly Skilled Technical Support Expert
3 semanas atrás
Lisboa, Lisboa, Portugal Konecta Portugal Tempo inteiroJob SummaryWe are seeking a Highly Skilled Technical Support Expert to join our team at Konecta Portugal.About UsKonecta Portugal is a leading provider of customer experience solutions, and we're looking for talented professionals like you to help us deliver exceptional service to our clients.Job DescriptionAs a Highly Skilled Technical Support Expert, you...
-
Award-Winning Technical Support Expert
1 semana atrás
Lisboa, Lisboa, Portugal Ttec Tempo inteiroTransform your career with TTEC's industry-leading customer experience. As an Award-Winning Technical Support Expert, you'll play a pivotal role in delivering exceptional service and support to customers across the globe.What You'll Do:Collaborate with cross-functional teams to resolve complex technical issues related to renewable energy systems.Provide...
-
Technical Support Engineer
3 semanas atrás
Lisboa, Lisboa, Portugal Alter Solutions Group Tempo inteiroJob DescriptionWe are seeking a highly skilled IT Support Professional to join our team at Alter Solutions Group. As a Technical Support Engineer, you will be responsible for providing top-notch technical assistance to our customers.Key Responsibilities:Provide expert-level technical support for Java applications in a production environment.Work closely with...
-
Multilingual Technical Support Expert
2 semanas atrás
Lisboa, Lisboa, Portugal Ttec Tempo inteiroAbout the RoleWe are seeking a highly skilled Multilingual Technical Support Expert to join our team in Sofia, Bulgaria. As a French-English Technical Support Representative, you will be the first point of contact for customers with technical issues related to renewable energy systems.Key ResponsibilitiesProvide exceptional technical support to field...
-
Technical Expert
2 semanas atrás
Lisboa, Lisboa, Portugal Aubay Tempo inteiroAs a Technical Expert in IT Support, you will play a vital role in ensuring the smooth operation of our clients' applications.At Aubay, we are committed to delivering exceptional service and support to our clients. As a member of our team, you will be responsible for resolving technical issues, providing expert advice, and implementing solutions that meet...
-
Czech-Speaking Technical Support Expert
4 semanas atrás
Lisboa, Lisboa, Portugal Hartmann Recruitment Tempo inteiroExplore a dynamic opportunity to provide top-notch technical support to Microsoft enterprise customers as a Technical Support Specialist in Lisbon.Key Responsibilities:• Deliver exceptional technical support for Office 365, Microsoft Teams, and Azure Active Directory through expert troubleshooting and collaboration with engineers, product groups, and...
-
Global Customer Support Professional
2 semanas atrás
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroOverviewFinnish customer support technical expert opportunities in Athens, Greece. Our client offers excellent prospects for experienced customer service and technology enthusiasts to collaborate with world-leading tech companies.
-
Italian-Speaking Customer Service Expert
1 semana atrás
Lisboa, Lisboa, Portugal Expert Gmbh Tempo inteiroExpert Gmbh is seeking an Italian-speaking customer service expert to join their team in Lisbon, Portugal. The primary responsibility of this role will be to provide exceptional customer support via phone and email.Responsibilities:- Respond promptly and professionally to customer inquiries and issues via phone and email- Provide accurate and detailed...
-
Technical Support Expert in Lisbon
Há 3 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAt Blu Selection, we are seeking a Technical Support Expert to join our team in Lisbon. This role is ideal for individuals who possess excellent communication skills, are proactive, and have a strong customer service orientation.About the JobWe offer a unique opportunity for career growth and development in a multinational organisation that values employee...