Empregos actuais relacionados com Expert Technical Resolution Specialist - Lisboa, Lisboa - Itdsportugal Todos
-
Multilingual Incident Resolution Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Colt Technology Services Group Ltd. Tempo inteiroJob OverviewWe are seeking a highly skilled Multilingual Incident Resolution Specialist to join our team at Colt Technology Services Group Ltd.
-
Lisboa, Lisboa, Portugal Devoteam Tempo inteiroProfitez d'une opportunité unique de rejoindre notre équipe pluridisciplinaire à Devoteam, où nous croyons fortement aux valeurs humaines et technologiques.Nos experts sont convaincus qu'une technologie développée pour les personnes peut conduire le changement positif dans le monde. Nous travaillons étroitement avec nos partenaires et...
-
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAt Nestlé Business Services (NBS), we are a multicultural and diverse team of professionals, passionate about digital innovation and driving continuous improvement processes with colleagues across the world.We are currently looking for a Customer Service Resolution Specialist to join our team. This role will be responsible for analyzing and solving claims...
-
Technical Support Specialist for Digital Solutions
3 semanas atrás
Lisboa, Lisboa, Portugal Ciandt Tempo inteiroWe are a team of tech transformation specialists at CI&T, driving innovation and digital growth. With 30 years of experience and a global presence, we combine the power of Artificial Intelligence with human expertise to support large companies in navigating changes in technology and business.Our mission is to deliver exceptional digital solutions that meet...
-
Cloud Software Support Specialist with Technical Excellence
4 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroTechnical Support Specialist OpportunityWe are seeking a skilled Cloud Software Support Specialist to join our team in Portugal.Key Responsibilities:Provide exceptional technical support via phone, email, and chat for customers and MSPs.Analyze customer issues, define plans for resolution, and ensure timely execution.BUILD AND MAINTAIN STRONG RELATIONSHIPS...
-
Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team in Portugal. As a Technical Support Specialist, you will play a vital role in ensuring that customer performance goals are met across all operations and that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &...
-
Cloud Computing Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Expert Thaller Tempo inteiroWe are looking for an expert in cloud computing to join our team at Expert Thaller. As a Cloud Computing Specialist, you will be responsible for designing and implementing cloud-based solutions using Azure Machine Learning platform. The ideal candidate will have a strong understanding of machine learning algorithms and data science concepts, as well as...
-
Technical Solutions Expert
Há 6 dias
Lisboa, Lisboa, Portugal Abbott Tempo inteiro**Job Overview:** At Abbott, we are seeking a skilled Technical Solutions Expert to join our team. This individual contributor will have comprehensive knowledge in the specific area and be responsible for responding to inquiries of a technical nature.**Key Responsibilities:**Communicate with customers: The successful candidate will be able to communicate...
-
Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Get The Job Tempo inteiroAt Get The Job, we're seeking a highly skilled Technical Support Specialist to join our team. In this role, you'll be responsible for providing exceptional technical support to our users, ensuring they have an outstanding experience with our digital entertainment services.As a Technical Support Specialist, your primary responsibility will be to troubleshoot...
-
Technical Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroWe are looking for an expert to join a client project in Lisbon. If you have technical expertise and enjoy solving problems, this opportunity is perfect for you.About the RoleAs a Technical Support Specialist, you will be responsible for providing technical support to users and systems, resolving incidents and technical issues, ensuring the proper...
-
Network Technical Specialist
Há 5 dias
Lisboa, Lisboa, Portugal Fortinet, Inc. Tempo inteiroFortinet, Inc. is seeking a highly skilled Network Technical Specialist to support its sales organization in Portugal.About the RoleThis is a unique opportunity for a seasoned technical expert to leverage their knowledge and skills to educate customers on network-related issues and provide pre-sales and post-sales support.Key ResponsibilitiesPre-sales:...
-
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroAbout the RoleAs a Microsoft Technical Support Specialist, you will play a vital part in ensuring our customers receive top-notch support on the Partner Center Platform. Your primary objective is to resolve technical customer issues efficiently and effectively.ResponsibilitiesDetermine technical support pain areas while working with customers.Provide...
-
Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Willis Towers Watson Tempo inteiroAbout UsWillis Towers Watson is an award-winning advisory, broking and solutions company that helps clients around the world turn risk into a path for growth.We have a rich history in insurance dating back to 1828 and our global team delivers operational excellence through innovation and streamlined solutions every day.The OpportunityThis Technical Support...
-
Multilingual Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroWe are Cross Border Talents, a dynamic company that provides technical solutions for websites. We are currently looking for a highly skilled and motivated Multilingual Technical Support Specialist to join our growing team in Lisbon, Portugal.About the Role:This is an onsite-only position for individuals who are passionate about providing exceptional customer...
-
Cloud Native Technical Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Grupo Data Tempo inteiroAt Grupo Data, we're on a mission to simplify our clients' lives with innovative IT solutions. As a dynamic and expanding organization, we're looking for a seasoned technical professional to join our team.We're searching for an experienced Cloud Native Technical Specialist to lead our technical teams in delivering high-quality applications. If you're...
-
Senior Atlassian Technical Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Devoteam Tempo inteiroJob SummaryAt Devoteam, we are seeking a highly skilled Senior Atlassian Technical Specialist to join our team. As a key technical expert, you will provide expert guidance and mentorship to customers and internal teams on the Atlassian platform.About UsWe believe that technology with strong human values can actively drive change for the better. Our...
-
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroCross Border Talents is a leading talent acquisition firm, seeking a seasoned Technical Hardware Specialist to join our client in Lisbon, Portugal. Reporting to the Office Support Team leader, this specialist will provide expert support to Finnish speaking customers, field engineers, and business partners for complex technical issues.Key...
-
Technical Support Specialist for Big Tech Brands
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroThis is an exciting opportunity to become a Technical Support Specialist for Big Tech Brands in Portugal.Company OverviewWe are Blu Selection, a global leader in technology and services. We offer a unique chance to experience the power of a game-changing career in Lisbon.Job DescriptionAs a Dutch Technical Support Advisor, you will be responsible...
-
Technical Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Photocentric Tempo inteiroCompany OverviewCAPGEMINI ENGINEERING, a world leader in engineering services, brings together a global team of engineers, scientists, and architects to help innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering...
-
Senior Technical Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Hcltech Tempo inteiroOur company is looking for a highly skilled Digital Front End Expert to join our team as a Senior Technical Support Specialist. This role requires expertise in providing technical support for clients and technicians of digital front-end devices, including additional software, hardware, operating systems, and IT environments.About the RoleWe are seeking a...
Expert Technical Resolution Specialist
3 semanas atrás
Company Overview
Itdsportugal Todos is a global IT leader driving innovation with cutting-edge solutions and services. We're a hybrid Lisbon-based opportunity – 2x in the office.
Job Description:
As an Incident Manager, you will oversee resolution processes and maintain service continuity for our global IT operations.
Main Responsibilities:
- Oversight of the incident management process and team members involved in resolving incidents.
- Responding to reported service incidents, identifying causes, and initiating incident management processes.
- Prioritizing incidents according to urgency and influence on business.
- Producing documents outlining incident protocols, such as handling cybersecurity threats or correcting server failures.
- Collaboration with the incident management team to ensure diligent protocol adherence.
- Logging all incidents and resolutions to identify recurring malfunctions.
- Adjusting the incident management process as required to ensure effectiveness.
- Communication with upper management regarding major issues found in IT systems.
- Management of incident team members through workload reassignment and task rescheduling.
Salary: €60000 - €80000 per year
Location: Lisbon, Portugal
Required Skills and Qualifications:
- Bachelor's degree in information technology, engineering, or a related field.
- At least three years' experience working in IT service management or a similar role.
- Strong knowledge of IT service management software, including ITIL and COBIT.
- Experience working with IT systems and software.
- Excellent managerial skills and ability to collaborate with team members.
- Ability to analyze high volumes of technical data and work in fast-paced environments.
- Strong problem-solving, analytical, and time-management skills.
- Experience with ITIL ≥ V3, Service Now.
- Fluent in English.
Benefits:
We offer a competitive salary range of €60,000 to €80,000 per year.
Others:
Please attach your CV in English, including a statement agreeing to our processing and storing of your data.
