Technical Support Specialist for Big Tech Brands

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

This is an exciting opportunity to become a Technical Support Specialist for Big Tech Brands in Portugal.

Company Overview

We are Blu Selection, a global leader in technology and services. We offer a unique chance to experience the power of a game-changing career in Lisbon.

Job Description

As a Dutch Technical Support Advisor, you will be responsible for:

  • Responding to incoming customer inquiries and providing expert support via phone, email, or chat.
  • Troubleshooting and resolving technical issues, ensuring excellent service and satisfaction.
  • Assisting customers with product-related questions, providing clear, helpful solutions.
  • Maintaining a strong knowledge of products and services to offer accurate information.
  • Keeping customers informed about the status of their requests and following up to ensure full resolution.
Required Skills and Qualifications

We are looking for passionate, solution-oriented individuals who enjoy helping others and thrive in a fast-paced environment. If you are a Dutch speaker with strong communication skills, we'd love to meet you.

  • Native or fluent Dutch, with a good command of English.
  • Strong customer service and communication skills.
  • Ability to troubleshoot and resolve issues in a timely manner.
  • Previous experience in a customer service or technical support role is a plus, but not essential.
  • A positive, can-do attitude and a passion for helping others.
Benefits

In this role, we offer benefits that support both your career and lifestyle:

  • Full-time contract: 39 hours per week, Monday to Friday (9:00 AM – 6:00 PM).
  • Competitive compensation: A salary of €45,000 - €55,000 per year.
  • Central office location: Work in a modern office in the heart of Lisbon.
  • Comprehensive training: Full paid training to help you succeed in your role.
  • Career growth opportunities: Access to professional development programs.


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