Technical Support Specialist for Big Tech Brands
3 semanas atrás
This is an exciting opportunity to become a Technical Support Specialist for Big Tech Brands in Portugal.
Company OverviewWe are Blu Selection, a global leader in technology and services. We offer a unique chance to experience the power of a game-changing career in Lisbon.
Job DescriptionAs a Dutch Technical Support Advisor, you will be responsible for:
- Responding to incoming customer inquiries and providing expert support via phone, email, or chat.
- Troubleshooting and resolving technical issues, ensuring excellent service and satisfaction.
- Assisting customers with product-related questions, providing clear, helpful solutions.
- Maintaining a strong knowledge of products and services to offer accurate information.
- Keeping customers informed about the status of their requests and following up to ensure full resolution.
We are looking for passionate, solution-oriented individuals who enjoy helping others and thrive in a fast-paced environment. If you are a Dutch speaker with strong communication skills, we'd love to meet you.
- Native or fluent Dutch, with a good command of English.
- Strong customer service and communication skills.
- Ability to troubleshoot and resolve issues in a timely manner.
- Previous experience in a customer service or technical support role is a plus, but not essential.
- A positive, can-do attitude and a passion for helping others.
In this role, we offer benefits that support both your career and lifestyle:
- Full-time contract: 39 hours per week, Monday to Friday (9:00 AM – 6:00 PM).
- Competitive compensation: A salary of €45,000 - €55,000 per year.
- Central office location: Work in a modern office in the heart of Lisbon.
- Comprehensive training: Full paid training to help you succeed in your role.
- Career growth opportunities: Access to professional development programs.
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