Taxi App Customer Service Representative Opportunity

1 semana atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

We are seeking a skilled customer service agent to join our team at Blu Selection in Lisbon. This role offers the chance to improve the experience of customers using our taxi app and work in an international environment.

Key Responsibilities
  • Provide exceptional support to customers via phone, email, or social media
  • Offer solutions to customer inquiries and concerns in a calm and resourceful manner
  • Collaborate with other departments to resolve complex issues
Requirements
  • Native-level proficiency in Dutch and B2 level in English
  • Strong understanding of the value of excellent customer experience
  • Excellent communication and interpersonal skills
  • Ability to work proactively in a fast-paced environment
  • Interest in intercultural communication and expatriate lifestyle
What We Offer
  • A fixed-term contract renewable every year
  • Full-time position (40 hours/week) in rotative shifts
  • Intensive training program for new employees
  • Competitive salary: €1040 gross/month including free accommodation or €1298 gross/month excluding accommodation
  • Relocation package for international candidates
  • Private health insurance after 6 months of contract
  • Free Portuguese lessons, cooking classes, sports activities, and social events
  • 22 days of paid holidays and Portuguese public holidays
About Living in Lisbon
  • A vibrant city with rich cultural history and stunning views
  • A large English-speaking local community and international environment
  • Diverse cuisine, famous cafe culture, and friendly people
  • Warm climate and sunny beach life next to the Atlantic


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