Service Desk/Desktop Management

THE ROLE Reporting to the Engineering area, with a dotted line to the Global Tech Service Management area, you will be the first point of contact for the users who call our Service Desk. While providing the highest level of customer service, you will answer incoming calls, tracking all information in a call tracking system, using a knowledge base tool...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

Job Description:We are seeking a highly skilled Enterprise Desktop Support Specialist to join our team in Porto. This role is responsible for providing desktop-related support services to our office and remote users throughout Europe.Main Responsibilities:Serve as the primary point of contact for resolving desktop/laptop issues in a 1000+ customer...

About the Role:Five9 is seeking a highly skilled Desktop Systems Administrator to join our team in Porto. The successful candidate will be responsible for providing top-notch desktop support to our employees across Europe.Key Responsibilities:• Serve as the escalation point of contact for desktop/laptop related problems.• Respond to Service Desk calls,...

Five9 is a leader in Cloud based Call Center solutions and one of the Bay Area's fastest growing companies. To complement our rapid growth, we are actively looking for a talented and experienced Junior Desktop Support Administrator to join our team in Porto.The Desktop Support Administrator position is responsible for desktop-related support issues for the...

**Key Responsibilities**: - Troubleshoot and resolve PC-related issues via phone, remote tools, or deskside support. - Perform ad-hoc deployment and on-site installation of desktop/laptop hardware and software. - Coordinate the recovery of desktop/laptop assets and manage the life cycle of hardware (break/fix, upgrades, and new hires). - Manage and support...

Company OverviewFive9 is a leading provider of cloud-based call center solutions, recognized for its rapid growth and innovative approach. With global hubs in the UK, Germany, Philippines, Portugal, and Australia, we offer a unique opportunity to join a dynamic team.The company's commitment to diversity and inclusivity creates a welcoming environment where...

Are you an expert in desktop support looking for a new challenge? Five9, a leader in Cloud based Call Center solutions, is seeking a talented and experienced Junior Desktop Support Administrator to join our team in Porto. This exciting role offers the opportunity to work with cutting-edge technology and be part of a dynamic team that is growing rapidly.About...

**Company**: We are Capgemini Engineering. A brand part of the Capgemini Group. We have the mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, diversity, inclusion, a purpose of inspiring excellence, and encouraging teams and leaders to bring their best each day. In...

Jolera Inc. is a leading provider of next-generation managed services for MSPs and IT solution providers.We are seeking an experienced Technical Support Specialist to join our Help Desk team in Porto, Portugal.This role requires strong technical knowledge, excellent communication skills, and the ability to multitask and prioritize tasks effectively.The ideal...

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Our Functions teams are right at the centre of our business, making sure we can always get better, every day. Supporting the business with things like Marketing, Human Resources, Finance, Legal and Technology, our...

A Vertente Humana, empresa de recrutamento e seleção, trabalho temporário, formação e outsourcing, em grande expansão no seu sector de atividade, e a operar na área da gestão integral de recursos humanos, encontra-se a recrutar para empresa cliente de prestígio no **Porto, Agente de Service Desk (M/F).** **Funções**: - Assegurar o serviço de...

**Service Desk Opportunity at TMC - Spanish and English** At TMC, we’re committed to empowering organizations through innovative technology while fostering growth and creativity in our teams. Our Employeneurship model blends the stability of a long-term career with the entrepreneurial freedom to shape your own professional path. **What We’re Looking...

**Sou uma empresa**:Tamar Hotels A TAMAR Front Desk and Customer Experience Manager is a charismatic individual who truly believes in meaningful human connection, keeps a sense of wonder, and always looks for ways to grow, develop their teams, and provide the guests with amazing and curated experiences. Our Front Desk and Customer Experience Managers are...

About the RoleWe are seeking a skilled Service Desk Agent to join our team at TUI Group. As a Service Desk Agent, you will be the first point of contact for all IT issues, providing efficient 1st and 2nd level IT support to our colleagues.Key ResponsibilitiesConducting 1st and 2nd level IT support, analyzing and resolving end-user IT issues and requests via...

Olá! Consideras-te comunicativo/a, proativo/a, dinâmico/a e motivado/a? Bem-vindo a DTS! Estamos a tua procura! **Local de Trabalho**: Porto/ Maia **Funções**: Assegurar o despiste/resolução de soluções de TI/SI, a End-User’s e soluções de lojas; Assegurar o acompanhamento dos tickets (incidents/requests/changes) registados, de modo a...

Nitro is a global document productivity company accelerating digital transformation in a world that demands the ability to work from anywhere, anytime, on any device.As a Senior Desktop Software Engineer - Cloud Computing Expert, you will play a critical role in designing, developing, and delivering our key desktop product using C++.We are seeking an...

About the RoleWe are seeking a Front Desk Ambassador for our international guest services team in Portugal. This role involves providing exceptional support to guests via chat, phone, and email, ensuring their inquiries are answered promptly and accurately.

A GONKSYS, S.A. é um integrador de Excelência na área dos Sistemas e Tecnologias de Informação, oferecendo soluções empresariais, end-to-end, de Segurança, Centros de Dados, Redes e Comunicações Unificadas. **Descrição da Função** As principais funções que o integrante da Service Management Team deve cumprir e observar no exercício da sua...

A GONKSYS, S.A. é um integrador de Excelência na área dos Sistemas e Tecnologias de Informação, oferecendo soluções empresariais, end-to-end, de Segurança, Centros de Dados, Redes e Comunicações Unificadas. **Descrição da Função** As principais funções que o integrante da Service Management Team deve cumprir e observar no exercício da sua...