Technical Support Agent
2 meses atrás
Technical Support Agent - German SpeakingPortugal, HomebasedWe are seeking a Technical Support Agent who is fluent in German to join our Electronic Data Capture team. This role involves providing first-line support for workstations and applications, supporting both current and new clients across Europe and North America. Additionally, you will assist with new projects related to technical support for portal users.Essential FunctionsProvide first-line technical assistance and resources to internal and external customers.Communicate with end users to clarify and define their requirements.Resolve routine problems and escalate complex issues to the appropriate support team.Maintain call information in a database using commercial software.Assist with monthly chargeback reports.Schedule configuration and installation of PC workstation hardware and software.Mandatory SkillsNative or fluent German speaker.Professional proficiency in English.Proficiency with Windows Operating System and Microsoft Office.Mandatory CompetenciesStrong communication skills.Customer service experience.Problem-solving skills.Logical thinking.Ability to work under pressure.QualificationsDegree in Computer Science or equivalent technical experience.At least one year of related experience or training, or an equivalent combination of education and experience.Familiarity with mainframe, distributed, PC, LAN, or telecommunications equipment and related components, or experience in a customer service role.Ability to analyse and gather information to resolve routine issues.Why Join?Those who join us become part of a recognized global leader still willing to challenge the status quo to improve patient care. You will have access to the most cutting-edge technology, the largest data sets, and the best analytics tools.We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.It's an exciting time to join and reimagine what's possible in healthcare.IQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success.#J-18808-Ljbffr
-
Technical Support Agent
2 semanas atrás
Lisboa, Lisboa, Portugal Iqvia Argentina Tempo inteiroTechnical Support Agent Role SummaryWe are seeking a highly skilled Technical Support Agent with fluency in German to join our Electronic Data Capture team. This role involves providing first-line technical assistance and resources to internal and external customers.Key Responsibilities:Provide technical support to customers via phone, email, or chatAssist...
-
Technical Support Agent
1 semana atrás
Lisboa, Lisboa, Portugal Cpm International Tempo inteiroAbout the RoleWe are seeking a highly organized and detail-oriented Technical Support Agent to join our team at CPM International. As a Technical Support Agent, you will be responsible for handling technical queries from clients via email and chat, with a focus on first-contact resolution.Key ResponsibilitiesUnderstand and respond to client requests in a...
-
Technical Support Agent
2 meses atrás
Lisboa, Portugal Iqvia Argentina Tempo inteiroTechnical Support Agent - German Speaking Portugal, Homebased We are seeking a Technical Support Agent who is fluent in German to join our Electronic Data Capture team. This role involves providing first-line support for workstations and applications, supporting both current and new clients across Europe and North America. Additionally, you will assist with...
-
Technical Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Get The Job Tempo inteiroJoin Our Team as a Technical Support AgentWe are seeking a highly skilled and motivated Technical Support Agent to join our team at Get the Job. As a Technical Support Agent, you will be responsible for handling customer inquiries, providing information on pre and post-sales matters, and resolving technical issues related to our digital drawing tablets and...
-
German Technical Support Agent in Lisbon
3 semanas atrás
Lisboa, Lisboa, Portugal Amspace Recruitment Consultancy Tempo inteiroAbout Amspace Recruitment ConsultancyAmspace Recruitment Consultancy transforms talent acquisition into a strategic advantage. Our focus on placement, headhunting, executive search, and embedded recruitment propels companies toward growth. We specialize in Aerospace and Defense, Tech, Engineering, Manufacturing, Energy, and more.Job Title: Technical Support...
-
Spanish Speaking Technical Support Agent
7 meses atrás
Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro**? Spanish Speaking Technical Support Agent, Are You Out There? ?**: We're on the lookout for a Spanish Speaking Technical Support Agent! This is a fantastic opportunity to break into the world of aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, and energy sectors (Wow,...
-
Technical Support Agent
2 semanas atrás
Lisboa, Portugal Atlean World Tempo inteiroDo you have Technical Support experience and would like to join an international team? Check out this offer! - Your Next Job, Without Boundaries!_ We are offering a great work experience in Lisbon, Portugal for a role as a **Technical Support Agent - Italian speaker.** **Why a Technical Support Agent role is great for your professional and personal...
-
Customer Support Fr/Es Speaker @ Movework
2 semanas atrás
Lisboa, Portugal Support Tempo inteiroCustomer Support FR/ES Speaker @ MoveWORK To respond to incoming requests from platform users via the various communication channels;Responsibilities:Follow up requests until they are resolved in accordance with the internal process;Respond quickly and effectively to emergencies and reassure customers in the event of a problem;Escalate any difficulties...
-
Technical Support Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroWe are seeking a highly skilled Tech Support Agent to join our team at Cross Border Talents. As a Tech Support Agent, you will be responsible for providing top-notch technical support to our clients. The ideal candidate will have excellent communication skills, fluency in English, and a strong background in customer support or gaming.Key...
-
Technical Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroCustomer Service Agent & Technical Support RepresentativeHeadhunt International is seeking a fluent Czech speaker to join our team as a Customer Service Agent & Technical Support Representative in Athens, Greece. As a key member of our customer service team, you will be responsible for providing excellent customer service and technical support to our...
-
Technical Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal speakit Tempo inteiroTechnical Support AgentWe are seeking a highly skilled and multilingual Technical Support Agent to join our team in Portugal. As a Technical Support Agent, you will be responsible for providing exceptional customer service to our users who contact our service desk.Key Responsibilities:Provide first-line technical support for routine and non-routine...
-
Technical Support Agent for Smart Home Devices in Lisbon
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout the RoleThis is an exciting opportunity to join our team as a Technical Support Agent for Smart Home Devices in Lisbon.As a Technical Support Agent, you will be responsible for providing excellent customer service to our clients, responding to inbound requests, and documenting relevant case information.You will work in a multicultural team environment...
-
Technical Support Specialist for Healthcare
3 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Tempo inteiroJoin Our Team as a Technical Support Agent for HealthcareWe are seeking a highly skilled and motivated Technical Support Agent to join our Healthcare project team. As a Technical Support Agent, you will play a critical role in ensuring the efficient and timely resolution of customer cases.Key Responsibilities:Track and resolve customer cases in a timely and...
-
Technical Support Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Get The Job Tempo inteiroTechnical Support RoleGet the Job is seeking a talented Technical Support Agent to join our dynamic team. As a Technical Support Agent, you will be the main point of contact for our customers, providing assistance and support through various channels. Your primary focus will be on resolving technical issues, answering product-related inquiries, and ensuring...
-
Technical Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Get The Job Tempo inteiroJoin Our Team at Get the JobTechnical Support AgentWe are seeking a highly skilled and motivated Technical Support Agent to join our team at Get the Job. As a Technical Support Agent, you will be responsible for handling customer inquiries, providing information on pre and post-sales matters, and resolving technical issues related to our digital drawing...
-
German Technical Support Agent In Lisbon Portugal
3 semanas atrás
Lisboa, Portugal Amspace Recruitment Consultancy Tempo inteiroAMSpace Recruitment Consultancy transforms talent acquisition into a strategic advantage.With a focus on placement, headhunting, executive search, and embedded recruitment, we propel companies toward growth.Specializing in Aerospace and Defense, Tech, Engineering, Manufacturing, Energy, and more.#StrategicStaffing #InnovativeTalentSolutions #Recruitment Job...
-
Technical Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Filipa Santos Atlean World Tempo inteiroWe are seeking a skilled Technical Support Agent to join our team at Atlean World. As a Technical Support Agent, you will be the primary point of contact for corporate customers and partner companies, providing expert advice and support on technical questions.Key Responsibilities:Contact customers by telephone and email to provide technical support and...
-
Technical Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Iqvia Argentina Tempo inteiroTechnical Support Agent - German SpeakingWe are seeking a highly skilled Technical Support Agent who is fluent in German to join our Electronic Data Capture team in Portugal. This role involves providing first-line support for workstations and applications, supporting both current and new clients across Europe and North America.Key Responsibilities:Provide...
-
Technical Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Filipa Santos Atlean World Tempo inteiroThis role offers the opportunity to work as a Technical Support Agent for an international IT company in Lisbon, Portugal.Key Responsibilities:Providing technical support to enterprise customers, partners, and fellow engineersDefining the scope of customer issues and support boundaries by gathering relevant informationConducting thorough research to...
-
Italian Technical Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Atlean World Tempo inteiroAbout the RoleWe are seeking a highly skilled Italian Technical Support Agent to join our team at Atlean World. As a Technical Support Agent, you will be responsible for providing exceptional customer service to our clients in Italy, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesProvide technical support to...