Technical Support Agent
Há 6 dias
Technical Support Agent - German SpeakingPortugal, HomebasedWe are seeking a Technical Support Agent who is fluent in German to join our Electronic Data Capture team. This role involves providing first-line support for workstations and applications, supporting both current and new clients across Europe and North America. Additionally, you will assist with new projects related to technical support for portal users.Essential FunctionsProvide first-line technical assistance and resources to internal and external customers.Communicate with end users to clarify and define their requirements.Resolve routine problems and escalate complex issues to the appropriate support team.Maintain call information in a database using commercial software.Assist with monthly chargeback reports.Schedule configuration and installation of PC workstation hardware and software.Mandatory SkillsNative or fluent German speaker.Professional proficiency in English.Proficiency with Windows Operating System and Microsoft Office.Mandatory CompetenciesStrong communication skills.Customer service experience.Problem-solving skills.Logical thinking.Ability to work under pressure.QualificationsDegree in Computer Science or equivalent technical experience.At least one year of related experience or training, or an equivalent combination of education and experience.Familiarity with mainframe, distributed, PC, LAN, or telecommunications equipment and related components, or experience in a customer service role.Ability to analyse and gather information to resolve routine issues.Why Join?Those who join us become part of a recognized global leader still willing to challenge the status quo to improve patient care. You will have access to the most cutting-edge technology, the largest data sets, and the best analytics tools.We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.It's an exciting time to join and reimagine what's possible in healthcare.IQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success.#J-18808-Ljbffr
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Lisboa, Portugal Amspace Recruitment Consultancy Tempo inteiroJob Title: Technical Support Agent- German Location: Lisbon, Portugal Languages Required: German (C2 level), English (B2 level) Job Description: About the Role: We are seeking a skilled and tech-savvy individual to join our technical support team in Lisbon. As a Technical Support Agent, you will be the primary point of contact for our German-speaking...
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Technical Support Agent
Há 7 dias
Lisboa, Portugal Iqvia Argentina Tempo inteiroTechnical Support Agent - German Speaking Portugal, Homebased We are seeking a Technical Support Agent who is fluent in German to join our Electronic Data Capture team. This role involves providing first-line support for workstations and applications, supporting both current and new clients across Europe and North America. Additionally, you will assist with...
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Technical Support Agent
2 semanas atrás
Lisboa, Portugal Iqvia Argentina Tempo inteiroTechnical Support Agent - German Speaking Portugal, Homebased We are seeking a Technical Support Agent who is fluent in German to join our Electronic Data Capture team. This role involves providing first-line support for workstations and applications, supporting both current and new clients across Europe and North America. Additionally, you will assist with...
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Technical Support Agent
2 semanas atrás
Lisboa, Portugal Iqvia Argentina Tempo inteiro.Technical Support Agent - Italian Speaking Portugal, Homebased We are seeking a Technical Support Agent who is fluent in Italian to join our Electronic Data Capture team. This role involves providing first-line support for workstations and applications, supporting both current and new clients across Europe and North America. Additionally, you will assist...
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Technical Support Agent
2 semanas atrás
Lisboa, Portugal Iqvia Argentina Tempo inteiro.Technical Support Agent - Italian SpeakingPortugal, HomebasedWe are seeking a Technical Support Agent who is fluent in Italian to join our Electronic Data Capture team. This role involves providing first-line support for workstations and applications, supporting both current and new clients across Europe and North America. Additionally, you will assist with...
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Spanish Speaking Technical Support Agent
5 meses atrás
Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro**? Spanish Speaking Technical Support Agent, Are You Out There? ?**: We're on the lookout for a Spanish Speaking Technical Support Agent! This is a fantastic opportunity to break into the world of aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, and energy sectors (Wow,...
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Italian Technical Support Agent
3 meses atrás
Lisboa, Portugal Work International Tempo inteiroItalian Technical Support - Lisbon, Portugal Our Client Our client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have 420.000 employees worldwide. You will be part of an extremely driven team in...
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Italian Technical Support Agent
Há 1 mês
Lisboa, Portugal Work International Tempo inteiroItalian Technical Support- Lisbon, PortugalOur ClientOur client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have 420,000 employees worldwide. You will be part of an extremely driven team in...
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Italian Technical Support Agent
4 semanas atrás
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Customer Support Agent
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Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroPosition: German Customer Support AgentLocation: Lisbon, PortugalEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Communicate with customers using various channels (telephone, email and chat)Ensure customer satisfaction and provide professional customer supportHandle customer complaints, provide appropriate solutions and alternatives within the time...
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Technical Support Agent| Spanish
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Lisboa, Portugal Get The Job Tempo inteiroWelcome to the dynamic realm of technology companies, where innovation is the heartbeat and progress is the anthem. Are you ready to embark on a career that transcends boundaries and fuels your passion for technology?Don't you want to be part of a team that breathes technology? Our client specializes in the development and manufacturing of digital drawing...
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Italian Technical Support Agent
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Lisboa, Portugal Work International Tempo inteiroItalian Technical Support- Lisbon, PortugalOur ClientOur client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have 420.000 employees worldwide. You will be part of an extremely driven team in...
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Italian Technical Support Agent
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Lisboa, Portugal Work International Tempo inteiroItalian Technical Support- Lisbon, PortugalOur ClientOur client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have 420.000 employees worldwide. You will be part of an extremely driven team in...
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Italian Technical Support Agent
4 semanas atrás
Lisboa, Portugal Work International Tempo inteiroItalian Technical Support- Lisbon, PortugalOur ClientOur client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have 420,000 employees worldwide. You will be part of an extremely driven team in...
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Italian Technical Support Agent
4 semanas atrás
Lisboa, Portugal Work International Tempo inteiroItalian Technical Support - Lisbon, Portugal Our Client Our client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have 420,000 employees worldwide. You will be part of an extremely driven team in...
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Italian Technical Support Agent
4 semanas atrás
Lisboa, Portugal Work International Tempo inteiroItalian Technical Support- Lisbon, PortugalOur ClientOur client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have 420,000 employees worldwide. You will be part of an extremely driven team in...
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Technical Support Agent| Spanish
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Lisboa, Portugal Get The Job Tempo inteiroFounded in 2016, Get the Job recruits and selects the best talent for the most exciting and reputable organizations.Welcome to the dynamic realm of technology companies, where innovation is the heartbeat and progress is the anthem. Are you ready to embark on a career that transcends boundaries and fuels your passion for technology?Don't you want to be part...
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French Speaking Technical Customer Support Agent
3 meses atrás
Lisboa, Portugal Logical Recruitment Partners Tempo inteiroWe have an amazing opportunity for a French speaker to live in sunny Lisbon, and work as a Technical Customer Support Agent for a major internet platform. This is a great chance for someone looking to spend the Summer in the Sun or relocate your life to somewhere where the sun is out most of the year. **Responsibilities**: - Understand customer needs and...
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Italian Technical Support Agent
4 semanas atrás
Lisboa, Portugal Work International Tempo inteiroItalian Technical Support- Lisbon, PortugalOur Client Our client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have 420,000 employees worldwide. You will be part of an extremely driven team in...
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Italian Technical Support Agent
Há 1 mês
Lisboa, Portugal Work International Tempo inteiroItalian Technical Support- Lisbon, PortugalOur Client Our client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have 420.000 employees worldwide. You will be part of an extremely driven team in...
