Technical Customer Support

2 meses atrás


Lisboa, Portugal Atlas Copco Airpower N.V. Tempo inteiro

Date of Posting: October 23, 2024
Last date to apply: November 16, 2024
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow.
Technical Customer Support Are you ready for a challenging Technical Customer Support role? Do you love working in an agile environment, close to customers and where new initiatives and possibilities constantly emerge? Excited to be part of a team where teamwork is key?
Don't miss the incredible opportunity – apply now
Role: Provide remote technical support for customers.
Conduct customer training on business systems and tools (connectivity tool, e-commerce, and power connect).
Assist in marketing and sales support.
Support customers in identifying parts or services and assist our sales team with spare parts quotations.
Responsible for service/warranties/connectivity contracts quotations.
Process and handle automated leads.
Foster strong collaboration with our main Distribution Center and Divisions.
Requirements: Technical Degree or equivalent education in a technical field.
Knowledge of the Microsoft Office package.
Native Portuguese speaker, good level of English; additional languages are a plus.
Dynamic, result-driven, and self-motivating approach.
Good communication, teamwork, and customer-focused skills.
Familiarity with SAP is a plus.
What we offer? Health insurance, pension plan, monthly massage in the office, meal allowance, and working in a regional team.
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

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