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Technical Back Support
2 meses atrás
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow. Technical Customer Support Are you ready for a challenging Technical Customer Support role? Do you love working in an agile environment, close to customers and where new initiatives and possibilities constantly emerge? Excited to be part of a team where teamwork is key?
Role: Provide remote technical support for customers.Customer trainings on business systems and tools (connectivity tool, e-commerce and power connect).Assist in marketing and sales support.Support customers identifying parts or services and our sales team on spare parts quotations.Responsible for service/warranties/connectivity contracts quotations.Process and handle the automated leads.Foster strong collaboration with our main Distribution Center and Divisions.Requirements: Technical Degree or equivalent education in a technical field.Knowledge of the Microsoft Office package.Native Portuguese speaker, good level of English; additional languages are a plus.Dynamic, result-driven and self-motivating approach.Good communication, teamwork and customer-focused skills.Familiarity with SAP is a plus.What we offer? Health insurance, pension plan, monthly massage in the office, meal allowance and working in a regional team.
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
Functional area: Customer ServiceCountry: PortugalCity: Lisbon
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