Customer Success Regional Team Manager
4 meses atrás
.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder-led, profitable, and growing.We are hiring a Customer Success Regional Team Manager. To support Canonical's growth, we are expanding our CSM team globally and recruiting leaders to help our team of Customer Success Managers across regions. We consider our Customer Success operations an exceptional tool to sustain revenue retention and growth, placing excellence in delivering outstanding customer services in the new technologies sector. As such, we are looking for exceptional candidates with proven track records in Customer Success and an obvious passion for new technologies. Ideally, you have been a Customer Success Manager at one point in your career and naturally evolved to a leading position.You will enjoy this role if you are organised, persistent, analytical, diplomatic, a listener, hard-working, and determined to grow your skills and teams. As a lead, you are to provide mentoring, coaching in post-sales account management and feedback to team members. You play a crucial role in proactively identifying areas of improvement and implementing process change, driving high-performing teams. You are comfortable dealing with ambiguity and quickly adapt to changes. You seek collaboration with other teams to enhance the overall customer experience. Your key responsibility is to analyze regional performance metrics, identify trends and opportunities for improvement, and implement changes to increase efficiency and achieve business objectives. You will work hand-in-hand with the Head of Customer Success.CSMs engage a diverse customer base and follow diverse CSM motions to provide the appropriate level of focus for every customer. The right candidate would adapt to this diversity and bring broad experience to the team.Location: This is a globally remote role.The role entails: Strategic planning and analysis: preparing communication plans, Team Meetings, and other messages shared in broader management forums, setting yourself and your team up for success. Regularly reviewing key performance indicators and metrics is your baseline. You develop strategies to enhance customer engagement, improve retention rates, drive upsells or cross-sells where appropriate, and ultimately increase customer success
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Customer Success Regional Team Manager
2 meses atrás
Coimbra, Portugal Phiture Tempo inteiroCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...
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Global Business Development Lead
4 semanas atrás
Coimbra, Coimbra, Portugal Phiture Tempo inteiroCustomer Success Regional Team ManagerWe are hiring a Customer Success Regional Team Manager to support Canonical's growth and expansion of our CSM team globally. This role entails strategic planning, customer interactions, team management, and cross-functional collaboration to drive customer success.About UsCanonical is a pioneering tech firm at the...
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Coimbra, Portugal Phiture Tempo inteiro.The role of an Enterprise Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services, and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their...
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Graduate Customer Success Manager
4 meses atrás
Coimbra, Portugal Canonical Tempo inteiroThe role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers...
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Customer Success Manager | Strategic Account Growth
3 semanas atrás
Coimbra, Coimbra, Portugal Phiture Tempo inteiroCompany Overview: Canonical is a leading player in the technology industry, offering a vast range of products and services to its customers. Our Customer Success team plays a crucial role in ensuring that our customers have the best possible experience with our offerings.Job Summary: We are seeking a highly skilled and motivated Customer Success Manager to...
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Enterprise Customer Success Manager Apac
2 meses atrás
Coimbra, Portugal Phiture Tempo inteiroThe role of an Enterprise Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services, and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their...
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Coimbra, Coimbra, Portugal Phiture Tempo inteiroThe Customer Success and Experience Manager role at Canonical plays a pivotal part in reducing risk and churn, facilitating adoption of new products or services, and supporting expansion within existing accounts. As a key member of the Customer Success team, you will be responsible for developing trust with assigned customers and providing them with an...
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Regional Marketing Manager
4 meses atrás
Coimbra, Portugal Canonical Tempo inteiro.Regional Marketing Specialist Canonical is looking for regional marketing specialists who will be responsible for developing long-term marketing strategy and executing campaigns for specific territories across APAC across a diverse range of products and industries to support our growth strategy. This is a hands-on, multi-disciplinary and dynamic position,...
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Regional Marketing Manager
4 meses atrás
Coimbra, Portugal Canonical Tempo inteiroRegional Marketing SpecialistCanonical is looking for regional marketing specialists who will be responsible for developing long-term marketing strategy and executing campaigns for specific territories across APAC across a diverse range of products and industries to support our growth strategy. This is a hands-on, multi-disciplinary and dynamic position,...
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Coimbra, Coimbra, Portugal Buscojobs Portugal Tempo inteiroAbout the Role">We are seeking an experienced sales team manager to lead our regional enterprise sales teams in Coimbra. The successful candidate will have a strong track record of achievement in sales targets and new account wins, with experience in open source technology and solutions.Key Responsibilities">- Build and execute a territory plan to prioritize...
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Regional Marketing Specialist
Há 1 mês
Coimbra, Portugal Buscojobs Portugal Tempo inteiroCanonical is looking for regional marketing specialists who will be responsible for developing long-term marketing strategy and executing campaigns for specific territories across EMEA and Americas across a diverse range of products and industries to support our growth strategy. This is a hands-on, multi-disciplinary and dynamic position, requiring close...
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Enterprise Sales Team Manager
3 semanas atrás
Coimbra, Coimbra, Portugal Buscojobs Portugal Tempo inteiroJob DescriptionWe are seeking a seasoned Enterprise Sales Team Manager to lead our regional sales team in Europe, Middle East, India, Asia, ANZ, Africa, Latin America, Central America and North America. The successful candidate will have a proven track record of driving sales growth and managing high-performing teams.
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Team Operations Manager
Há 1 mês
Coimbra, Coimbra, Portugal Olympus Europa Se & Co. Kg Tempo inteiroJob Title: Team Operations ManagerOlympus Europa Se & Co. Kg is a leading company in the field of medical equipment repair services.Salary: €60,000 - €80,000 per annumAbout the RoleWe are seeking an experienced and skilled Team Operations Manager to join our team in Portugal.The successful candidate will be responsible for supervising daily team...
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Regional Marketing Strategist
2 meses atrás
Coimbra, Coimbra, Portugal Phiture Tempo inteiroJob Description:We are seeking a Regional Marketing Specialist to join our team in the EMEA and Americas regions.Responsibilities:Develop and execute go-to-market strategies for specific industries within the Americas region.Set relevant KPIs for lead generation, demand generation, and brand awareness campaigns.Build and execute organic and paid campaigns...
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Team Manager
Há 19 horas
Coimbra, Portugal Primark Stores Limited Tempo inteiroPorque tu marcas a diferençaNa Primark encanta-nos fazer as coisas à nossa maneira, é desta forma que continuamos a crescer e a abrir novas lojas em todo o mundo. Aos nossos clientes oferecemos moda actual a preços acessíveis e fazemos isso com paixão, proximidade e compromisso. Se te sentes identificado com estes princípios, junta-te a nós como Team...
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Sustaining Engineering Manager
2 meses atrás
Coimbra, Portugal Phiture Tempo inteiro.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...
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Coimbra, Coimbra, Portugal Phiture Tempo inteiroCompany Overview: As a Regional Marketing Manager at Phiture, you will play a crucial role in developing and executing long-term marketing strategies to drive growth across the APAC region. Our team is passionate about technology and innovation, and we are looking for someone who shares our enthusiasm and can help us achieve our goals.About You: We are...
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Support Engineering Manager
4 meses atrás
Coimbra, Portugal Canonical Tempo inteiro.Open source is now the centre of technology innovation, and the new default for tech and traditional companies alike. Canonical's Ubuntu is the fastest growing open source platform, with over 20 million users globally. Canonical provides commercial support, consulting and training services to customers and partners who are deploying Ubuntu. Our customers...
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Sdr Team Manager
2 meses atrás
Coimbra, Portugal Phiture Tempo inteiroCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...
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Sdr Team Manager
Há 1 mês
Coimbra, Portugal Buscojobs Portugal Tempo inteiroCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers,...