CRM Delivery

3 meses atrás


Lisboa, Portugal YellowIpe Tempo inteiro

**Sobre a YellowIpe**

Temos a missão de inspirar a conexão da tecnologia com as pessoas, fomentamos o melhor de nossos profissionais através de nossa expertise em encontrar e atrair os melhores talentos para os melhores projetos. O Foco nas Pessoas, Colaboração e Comprometimento são os pilares que nos guiam nessa trajetória.

**Junte-se à equipa amarela como nosso novo **CRM Delivery****

**Responsabilidades**:

- Revisar e manter o backlog de projetos e atividades junto às unidades de negócio;
- Priorizar tarefas com base no valor de negócio para a empresa;
- Ajudar na priorização e negociação de entregas com stakeholders internos;
- Definir cronogramas e prazos de entrega para os projetos;
- Coordenar equipas envolvidas nos projetos, assegurando a comunicação eficaz entre todos os membros;
- Implementar as melhores práticas e processos no domínio do CRM;
- Promover a melhoria contínua dos processos e sistemas em uso;
- Prover suporte técnico e funcional para as soluções de CRM implementadas.

**Requisitos**:

- Mínimo de 3 anos de experiência na implementação de soluções de CRM, preferencialmente em Microsoft Dynamics e SAP Commerce;
- Experiência e conhecimento profundo dos processos de negócios relacionados ao CRM, especialmente no domínio Lead-to-Quote;
- Experiência em metodologias de gestão de projetos;
- Experiência comprovada na gestão de equipas multifuncionais, com habilidade em liderar, motivar e desenvolver equipas;
- Habilidade para analisar e interpretar dados para tomar decisões informadas e melhorar processos;
- Capacidade de realizar análises de requisitos e especificações técnicas;
- Competências para negociar prazos, recursos e expectativas com stakeholders internos e externos;
- Conhecimento das melhores práticas e padrões da indústria para implementação e gestão de CRM;
- Excelentes habilidades de comunicação verbal e escrita para interagir com diferentes níveis da organização e clientes;
- Habilidade para documentar processos, relatórios de status e comunicações do projeto;
**nformações Importantes**:

- Portugal - Lisboa
- Hibrido
- Boas habilidades de comunicação em Português e Inglês


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